Popular Services
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
Create a service ticket to Add or Remove users from a course or organization.
Use this service to request a new university-owned computer for a faculty or staff member.
Create or update reports or other processes related to specific Enterprise Applications
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
For employees and student employees to request access to Umbraco CMS to edit their department website.
If you are teaching two or more similar classes, you can combine both class rosters in one shell where addition and deletions are governed by banner.
Don't see a service for your specific need? Use this form to submit a general ticket for networking issues or requests.
Request to Update Email Address Due to Name Change.
You are experiencing issues with Outlook or your USI provided email account
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
This form provides awareness to the IT Security team (including the student Security Operations Center (SOC)) when travel is occurring so that the requestors account isn’t blocked for suspicious activity during the identified travel time. Complete the following form when a faculty, staff, or student is traveling internationally or within the US. International travel often triggers security alerts so awareness of this type of travel is important.
Process requests for access to Enterprise applications
Request for planning and prioritization of technology related projects
Request for the IT department to relocate technology equipment, including computers, monitors, and printers.
Report issues with MyUSI portal/mobile app
You have lost, replaced, or broken your phone and cannot access your account.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Use this form to request pickup/delivery of Computer Hardware for disposal/surplus by the Desktop Support team.
This service is used to activate a Network Port on campus.
Submit a request to authorize a USI employee, student, or volunteer to operate a vehicle for university-related purposes.
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Use if software needs to be installed or updated in a lab.
You may be unable to reset your own password. Use this form to request a password reset.