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Accounts and Access
Accounts and Access
Support for email and Microsoft 365, as well as system access, account creation and management. Includes password resets and multi-factor authentication (MFA) issues.
Categories (1)
Email & Microsoft 365
Email, calendaring, OneDrive, Teams, and other Office 365 applications
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Services (6)
Multi-factor Authentication (MFA) Reset
You have lost, replaced, or broken your phone and cannot access your account.
Network Access Request for New Employees and Student Workers, Existing Employees, and Guest Accounts
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
Recommend New Service for Service Catalog. I Can't Find What I am Looking for!
If you cannot find what you are looking for in the Service Catalog, we would like to hear from you. Fill out as much of the form as you can, and we will review your request to determine if it would make a good addition to the Service Catalog.
Request a Password Reset
You may be unable to reset your own password. Use this form to request a password reset.
Request Assistance Activating Your MyUSI Account
Assistance Activating your MyUSI account. Note that it can take up to 7 days for account activation.
Opt Out of Rave Alert Messaging
NOTE this service is only for those without MyUSI access.Use this service to opt out of USI Rave Alert messaging.
Popular Services
Network Access Request for New Employees and Student Workers, Existing Employees, and Guest Accounts
Report an Issue to the IT Service Desk (Only if Issue or Request is NOT in the Service Catalog)
General Blackboard and Learning Tool Support
Support for USI Provided Computers and Technology
Add/Remove User from a Course/Organization
My Recently Visited Services
Request BitLocker Recovery Key/BitLocker Message Every Restart, Shut Down or Update
Request a Microsoft 365 License
Request Pickup/Delivery of Computer Hardware or Media for Disposal/Surplus
Travel Notification
Report Issue with Phone or Voicemail
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email
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website
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Blackboard
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