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Accounts and Access
Accounts and Access
Support for email and Microsoft 365, as well as system access, account creation and management. Includes password resets and multi-factor authentication (MFA) issues.
Categories (1)
Email & Microsoft 365
Email, calendaring, OneDrive, Teams, and other Office 365 applications
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Services (5)
Multi-factor Authentication (MFA) Reset
You have lost, replaced, or broken your phone and cannot access your account.
Network Access Request for New Employees and Student Workers, Existing Employees, and Guest Accounts
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
Request a Password Reset
You may be unable to reset your own password. Use this form to request a password reset.
Request Assistance Activating Your MyUSI Account
Assistance Activating your MyUSI account. Note that it can take up to 7 days for account activation.
Opt Out of Rave Alert Messaging
NOTE this service is only for those without MyUSI access.Use this service to opt out of USI Rave Alert messaging.
Popular Services
Network Access Request for New Employees and Student Workers, Existing Employees, and Guest Accounts
Blackboard Course Merge
Add/Remove User from a Course/Organization
Report an Issue to the IT Service Desk (Only if Issue or Request is NOT in the Service Catalog)
General Blackboard and Learning Tool Support
My Recently Visited Services
Report a Network Outage (Wi-Fi, Internet or Network)
Request BitLocker Recovery Key/BitLocker Message Every Restart, Shut Down or Update
Relocate or Move IT Equipment on University Property
General Issue with Microsoft Outlook or Email
Add/Remove User from a Course/Organization
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