What Is It?
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools. Use this form if you cannot find a Service Catalog entry for your specific issue. Use this form if you are having issues with Blackboard, First Day Access / Archie's Book Bundle, Panopto, Proctorio, VoiceThread, Respondus LockDown, Pearson, Cengage, or other classroom software.
Who is Eligible to Use It?
Students, faculty and staff
How Do I Use It?
Use the red (Request Assistance with Learning Tools) button at the top of this page to submit a ticket to the USI LMS Team.
How Much Does It Cost?
There is no fee associated with this service.