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Telephone and Voicemail
Telephone and Voicemail
Report an Issue with Telephone or Voicemail
Request a Telephone or Jabber Installation
Services (2)
Jabber Setup Request
Use this request to submit a ticket to our Telecom team to set up a Cisco Jabber profile.
Report Issue with Phone or Voicemail
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
Popular Services
Network Access Request for New Employees and Student Workers, Existing Employees, and Guest Accounts
Report an Issue to the IT Service Desk (Only if Issue or Request is NOT in the Service Catalog)
General Blackboard and Learning Tool Support
Support for USI Provided Computers and Technology
Add/Remove User from a Course/Organization
My Recently Visited Services
Report a Network Outage (Wi-Fi, Internet or Network)
Request BitLocker Recovery Key/BitLocker Message Every Restart, Shut Down or Update
Request a Microsoft 365 License
Request Pickup/Delivery of Computer Hardware or Media for Disposal/Surplus
Travel Notification
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