What Is It?
Multifactor Authentication (MFA) is an authentication mechanism used in addition to your username and password in order to verify your identity. This added layer of security keeps your account and personal information safer and should be used whenever possible. However, if somehow your device is broken, got stolen or lost you won't be able to authenticate yourself. The IT Helpdesk would have to be contacted in order to do a MFA Reset.
Who is Eligible to Use It?
Students, Alumni, Faculty, Staff
How Do I Use It?
Use the red Request MFA Reset button at the top of this page to submit a ticket to the USI (Team Name), if you have purchased a new phone, replaced your phone, or changed your number.
How Much Does It Cost?
There is no fee associated with this service.