My Recently Visited Services
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
Request support for survey development and deployment.
Create or update reports or other processes related to specific Enterprise Applications
Process requests for access to Enterprise applications
NOTE this service is only for those without MyUSI access.Use this service to opt out of USI Rave Alert messaging.
Assistance Activating your MyUSI account. Note that it can take up to 7 days for account activation.
This service is used to activate a Network Port on campus.
This form provides awareness to the IT Security team (including the student Security Operations Center (SOC)) when travel is occurring so that the requestors account isn’t blocked for suspicious activity during the identified travel time. Complete the following form when a faculty, staff, or student is traveling internationally or within the US. International travel often triggers security alerts so awareness of this type of travel is important.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
Request assistance with the setup or installation of university owned technology equipment on USI's campus.
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
If you are teaching two or more similar classes, you can combine both class rosters in one shell where addition and deletions are governed by banner.
Request to Update Email Address Due to Name Change.
Use this service to request assistance with Microsoft Office 365 issues.
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.
AV will provide on-site assistance for AV related hardware in classrooms, conference rooms and meeting spaces.
You are unable to find and/or install the Microsoft software provided by USI.
Request a Microsoft license be applied to your USI account if you don't have one already.
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
Request a quote for IT Infrastructure hardware such as data and telecommunications lines.
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
If a computer in a lab or classroom is not working
Request an account for yourself or others.