My Recently Visited Services
You are experiencing issues with Outlook or your USI provided email account
Request assistance with the setup or installation of university owned technology equipment on USI's campus.
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
You are unable to find and/or install the Microsoft software provided by USI.
You have lost, replaced, or broken your phone and cannot access your account.
NOTE this service is only for those without MyUSI access.Use this service to opt out of USI Rave Alert messaging.
Request IT support with the installation and setup of a printer.
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.
Report a suspected phishing email or other suspicious contact.
Report an issue with the USI Website, webpage, or URL.
Use only for reporting non-password related issues with Microsoft Outlook.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
Request a Microsoft license be applied to your USI account if you don't have one already.
You may be unable to reset your own password. Use this form to request a password reset.
For employees and student employees to request access to Umbraco CMS to edit their department website.
Request from a department to reimage a computer device for use on campus.
Request the capability to make international calls on Teams.
Use this form to request pickup/delivery of Computer Hardware for disposal/surplus by the Desktop Support team.
Whether you need to seek assistance with procuring a non-standard computer configuration through BuyUSI, are in need of a recommendation for the potential purchase of specialized IT related equipment use this link to create a work request.
Request temporary administrative privileges on your USI Windows computer for the purpose of installing software.
Request help for adding or removing users from departmental email groups or mailing lists.
Information for students, staff and faculty on how to purchase a USB Security Key using their personal funds.