My Recently Visited Services

Create or update reports or other processes related to specific Enterprise Applications

Request support for a university issued local or network printer.

To request a change to your online directory listing - including an update to your name, job title, phone number or office location.

Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.

Assistance with connecting device to USI Wi-Fi Network.

Create a service ticket to Add or Remove users from a course or organization.

You are unable to find and/or install the Microsoft software provided by USI.

You are experiencing issues with Outlook or your USI provided email account

Information for students, staff and faculty on how to purchase a USB Security Key using their personal funds.

AV will provide on-site assistance for AV related hardware in classrooms, conference rooms and meeting spaces.

For reporting general computer hardware issues on university owned equipment, use this link to create a service request.

Don't see a service for your specific need? Use this form to submit a general ticket for networking issues or requests.

Take a moment to review the Service Catalog and determine if there is a form already created for your issue. The Service Catalog will request all the information needed and automatically assign the ticket to the correct IT group.

Use this link to report an IT issue to the Service Desk if you cannot find an appropriate service in the Service Catalog.

Use this service to request IT support for general software issues.

Use if software needs to be installed or updated in a lab.

Request temporary administrative privileges on your USI Windows computer for the purpose of installing software.

You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.

Use this service to request a new university-owned computer for a faculty or staff member.

Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.

For employees and student employees to request access to Umbraco CMS to edit their department website.

Process requests for access to Enterprise applications

This service is used to activate a Network Port on campus.

FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.

AV will provide portable equipment upon request for students, faculty and staff.