My Recently Visited Services
Request to Update Email Address Due to Name Change.
Request from a department to reimage a computer device for use on campus.
Information for students, staff and faculty on how to purchase a USB Security Key using their personal funds.
request access to Extender/Banner/Advisor Self Service/MyUSI/DegreeWorks/BuyUSI
This service is used to activate a Network Port on campus.
Assistance with connecting device to USI Wi-Fi Network.
NOTE this service is only for those without MyUSI access.Use this service to opt out of USI Rave Alert messaging.
Report an issue with the USI Website, webpage, or URL.
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Take a moment to review the Service Catalog and determine if there is a form already created for your issue. The Service Catalog will request all the information needed and automatically assign the ticket to the correct IT group.
Use this link to report an IT issue to the Service Desk if you cannot find an appropriate service in the Service Catalog.
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
You have lost, replaced, or broken your phone and cannot access your account.
Assistance Activating your MyUSI account.
If a computer in a lab or classroom is not working
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.
Report issues with MyUSI portal/mobile app
Request help for adding or removing users from departmental email groups or mailing lists.
This form provides awareness to the IT Security team (including the student Security Operations Center (SOC)) when travel is occurring so that the requestors account isn’t blocked for suspicious activity during the identified travel time. Complete the following form when a faculty, staff, or student is traveling internationally or within the US. International travel often triggers security alerts so awareness of this type of travel is important.
Request temporary administrative privileges on your USI Windows computer for the purpose of installing software.
Request support for survey development and deployment.