My Recently Visited Services
Assistance with connecting device to USI Wi-Fi Network.
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
If you are teaching two or more similar classes, you can combine both class rosters in one shell where addition and deletions are governed by banner.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
Request to Update Email Address Due to Name Change.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Request support for a university issued local or network printer.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
Request support for survey development and deployment.
Assistance Activating your MyUSI account.
You are unable to find and/or install the Microsoft software provided by USI.
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Event Management System (EMS) Software Installation
Use this service to request assistance with Microsoft Office 365 issues.
Submit a request to authorize a USI employee, student, or volunteer to operate a vehicle for university-related purposes.
Create or update reports or other processes related to specific Enterprise Applications
Don't see a service for your specific need? Use this form to submit a general ticket for networking issues or requests.
Whether you need to seek assistance with procuring a non-standard computer configuration through BuyUSI, are in need of a recommendation for the potential purchase of specialized IT related equipment use this link to create a work request.
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
Use this service to request IT support for general software issues.
This service is used to activate a Network Port on campus.
You have lost, replaced, or broken your phone and cannot access your account.
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.
If you cannot find what you are looking for in the Service Catalog, we would like to hear from you. Fill out as much of the form as you can, and we will review your request to determine if it would make a good addition to the Service Catalog.