My Recently Visited Services
Use only for reporting non-password related issues with Microsoft Outlook.
This service is used to activate a Network Port on campus.
Are you having issues with your personal computer? Blue screen, apps will not open, hardware/software issues,....
Request USI101 Blackboard Demo from the Blackboard Team
AV will provide portable equipment upon request for students, faculty and staff.
Assistance Activating your MyUSI account.
If you cannot find what you are looking for in the Service Catalog, we would like to hear from you. Fill out as much of the form as you can, and we will review your request to determine if it would make a good addition to the Service Catalog.
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Request help for adding or removing users from departmental email groups or mailing lists.
You have lost, replaced, or broken your phone and cannot access your account.
Report a suspected phishing email or other suspicious contact.
Request to Update Email Address Due to Name Change.
For reporting general computer hardware issues on university owned equipment, use this link to create a service request.
Use this form to request pickup/delivery of Computer Hardware for disposal/surplus by the Desktop Support team.
Assist with the changing of erroneous data in Enterprise Applications
Request support for a university issued local or network printer.
Request for planning and prioritization of technology related projects
Report issues with MyUSI portal/mobile app
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
This form provides awareness to the IT Security team (including the student Security Operations Center (SOC)) when travel is occurring so that the requestors account isn’t blocked for suspicious activity during the identified travel time. Complete the following form when a faculty, staff, or student is traveling internationally or within the US. International travel often triggers security alerts so awareness of this type of travel is important.
You may be unable to reset your own password. Use this form to request a password reset.
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.