My Recently Visited Services

This service is used to activate a Network Port on campus.


For reporting general computer hardware issues on university owned equipment, use this link to create a service request.


You are experiencing issues with Outlook or your USI provided email account


Use this service to request IT support for general software issues.


Request support for a university issued local or network printer.


Activate a network jack for a campus event.


If you are teaching two or more similar classes, you can combine both class rosters in one shell where addition and deletions are governed by banner.


Assistance with connecting device to USI Wi-Fi Network.


Request a quote for IT Infrastructure hardware such as data and telecommunications lines.


Use if software needs to be installed or updated in a lab.


Assist with the changing of erroneous data in Enterprise Applications


Process requests for access to Enterprise applications


Event Management System (EMS) Software Installation


Create a service ticket to Add or Remove users from a course or organization.


This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.


Request assistance with the setup or installation of university owned technology equipment on USI's campus.


You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.


You are unable to find and/or install the Microsoft software provided by USI.


Request for planning and prioritization of technology related projects


Use this request to submit a ticket to our Telecom team to set up a Cisco Jabber profile.


You have lost, replaced, or broken your phone and cannot access your account.


Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.