My Recently Visited Services
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
Use this service to request IT support for general software issues.
AV will provide on-site assistance for AV related hardware in classrooms, conference rooms and meeting spaces.
Take a moment to review the Service Catalog and determine if there is a form already created for your issue. The Service Catalog will request all the information needed and automatically assign the ticket to the correct IT group.
Use this link to report an IT issue to the Service Desk if you cannot find an appropriate service in the Service Catalog.
Request support for survey development and deployment.
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
Request an account for yourself or others.
Report issues with MyUSI portal/mobile app
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
You have lost, replaced, or broken your phone and cannot access your account.
Request USI101 Blackboard Demo from the Blackboard Team
Request IT support with the installation and setup of a printer.
Create a service ticket to Add or Remove users from a course or organization.
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.
Request a Microsoft license be applied to your USI account if you don't have one already.
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
You are experiencing issues with Outlook or your USI provided email account
Request a faculty website be created for your use. Websites are maintained through Umbraco CMS. Faculty must have an active faculty role at USI.
For employees and student employees to request access to Umbraco CMS to edit their department website.
Whether you need to seek assistance with procuring a non-standard computer configuration through BuyUSI, are in need of a recommendation for the potential purchase of specialized IT related equipment use this link to create a work request.
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
This service is used to activate a Network Port on campus.
Request assistance with the setup or installation of university owned technology equipment on USI's campus.