My Recently Visited Services
Request an update to a webpage in your department, or ask non-emergency question about an issue you've encountered with Umbraco, page development, or webpage performance.
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
Request help for adding or removing users from departmental email groups or mailing lists.
Request support for survey development and deployment.
Use this service to request IT support for general software issues.
Whether you need to seek assistance with procuring a non-standard computer configuration through BuyUSI, are in need of a recommendation for the potential purchase of specialized IT related equipment use this link to create a work request.
Request USI101 Blackboard Demo from the Blackboard Team
Request to Update Email Address Due to Name Change.
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
Use this form to request pickup/delivery of Computer Hardware for disposal/surplus by the Desktop Support team.
Request the capability to make international calls on Teams.
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
Assistance Activating your MyUSI account.
For employees and student employees to request access to Umbraco CMS to edit their department website.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
You may be unable to reset your own password. Use this form to request a password reset.
Request a Microsoft license be applied to your USI account if you don't have one already.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Use only for reporting non-password related issues with Microsoft Outlook.
Use this service to request assistance with Microsoft Office 365 issues.
AV will provide on-site assistance for AV related hardware in classrooms, conference rooms and meeting spaces.
If a computer in a lab or classroom is not working
Report an issue with the USI Website, webpage, or URL.