My Recently Visited Services
AV will provide portable equipment upon request for students, faculty and staff.
Create or update reports or other processes related to specific Enterprise Applications
If a computer in a lab or classroom is not working
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Use this service to request assistance with Microsoft Office 365 issues.
Request USI101 Blackboard Demo from the Blackboard Team
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
If you are teaching two or more similar classes, you can combine both class rosters in one shell where addition and deletions are governed by banner.
NOTE this service is only for those without MyUSI access.Use this service to opt out of USI Rave Alert messaging.
Request for planning and prioritization of technology related projects
If you cannot find what you are looking for in the Service Catalog, we would like to hear from you. Fill out as much of the form as you can, and we will review your request to determine if it would make a good addition to the Service Catalog.
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
Request help for adding or removing users from departmental email groups or mailing lists.
Request a quote for IT Infrastructure hardware such as data and telecommunications lines.
You have lost, replaced, or broken your phone and cannot access your account.
For employees and student employees to request access to Umbraco CMS to edit their department website.
For reporting general computer hardware issues on university owned equipment, use this link to create a service request.
You are unable to find and/or install the Microsoft software provided by USI.
Process requests for access to Enterprise applications
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
This form provides awareness to the IT Security team (including the student Security Operations Center (SOC)) when travel is occurring so that the requestors account isn’t blocked for suspicious activity during the identified travel time. Complete the following form when a faculty, staff, or student is traveling internationally or within the US. International travel often triggers security alerts so awareness of this type of travel is important.
Request temporary administrative privileges on your USI Windows computer for the purpose of installing software.