My Recently Visited Services
Assistance with connecting device to USI Wi-Fi Network.
Use this form to request pickup/delivery of Computer Hardware for disposal/surplus by the Desktop Support team.
Use this service to request IT support for general software issues.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Request support for survey development and deployment.
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Request to Update Email Address Due to Name Change.
AV will provide portable equipment upon request for students, faculty and staff.
This form provides awareness to the IT Security team (including the student Security Operations Center (SOC)) when travel is occurring so that the requestors account isn’t blocked for suspicious activity during the identified travel time. Complete the following form when a faculty, staff, or student is traveling internationally or within the US. International travel often triggers security alerts so awareness of this type of travel is important.
Request an update to a webpage in your department, or ask non-emergency question about an issue you've encountered with Umbraco, page development, or webpage performance.
You may be unable to reset your own password. Use this form to request a password reset.
Request a Microsoft license be applied to your USI account if you don't have one already.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
If you or your department need assistance with Microsoft Teams, use this service.
Use only for reporting non-password related issues with Microsoft Outlook.
Use this service to request assistance with Microsoft Office 365 issues.
AV will provide on-site assistance for AV related hardware in classrooms, conference rooms and meeting spaces.
If a computer in a lab or classroom is not working
Report an issue with the USI Website, webpage, or URL.
Report a suspected phishing email or other suspicious contact.
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.