My Recently Visited Services
Assistance Activating your MyUSI account.
Submit a request to authorize a USI employee, student, or volunteer to operate a vehicle for university-related purposes.
If a computer in a lab or classroom is not working
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
Report issues with MyUSI portal/mobile app
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.
Request a Microsoft license be applied to your USI account if you don't have one already.
Use only for reporting non-password related issues with Microsoft Outlook.
Event Management System (EMS) Software Installation
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Report an issue with the USI Website, webpage, or URL.
If you or your department need assistance with Microsoft Teams, use this service.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
When retiree's or other staff who are leaving the university wish to request the possibility of purchasing issued IT related equipment from the university upon departure.
Request assistance with the setup or installation of university owned technology equipment on USI's campus.
Use this service to request IT support for general software issues.
Request IT support with the installation and setup of a printer.
Whether you need to seek assistance with procuring a non-standard computer configuration through BuyUSI, are in need of a recommendation for the potential purchase of specialized IT related equipment use this link to create a work request.
Use this form to request pickup/delivery of Computer Hardware for disposal/surplus by the Desktop Support team.
Request temporary administrative privileges on your USI Windows computer for the purpose of installing software.
For reporting general computer hardware issues on university owned equipment, use this link to create a service request.
Take a moment to review the Service Catalog and determine if there is a form already created for your issue. The Service Catalog will request all the information needed and automatically assign the ticket to the correct IT group.
Use this link to report an IT issue to the Service Desk if you cannot find an appropriate service in the Service Catalog.
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
You have lost, replaced, or broken your phone and cannot access your account.