My Recently Visited Services
Request support for a university issued local or network printer.
You are experiencing issues with Outlook or your USI provided email account
Process requests for access to Enterprise applications
You are unable to find and/or install the Microsoft software provided by USI.
You have lost, replaced, or broken your phone and cannot access your account.
Create a service ticket to Add or Remove users from a course or organization.
For reporting general computer hardware issues on university owned equipment, use this link to create a service request.
If you are teaching two or more similar classes, you can combine both class rosters in one shell where addition and deletions are governed by banner.
Request to Update Email Address Due to Name Change.
Don't see a service for your specific need? Use this form to submit a general ticket for networking issues or requests.
Use this service to request assistance with Microsoft Office 365 issues.
Request help for adding or removing users from departmental email groups or mailing lists.
Use this service to request a new university-owned computer for a faculty or staff member.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
You may be unable to reset your own password. Use this form to request a password reset.
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
If you or your department need assistance with Microsoft Teams, use this service.
Request for the IT department to relocate technology equipment, including computers, monitors, and printers.
For employees and student employees to request access to Umbraco CMS to edit their department website.
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
Request support for survey development and deployment.
Request assistance with the setup or installation of university owned technology equipment on USI's campus.
Request for planning and prioritization of technology related projects