My Recently Visited Services
Use this service to request assistance with Microsoft Office 365 issues.
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
When retiree's or other staff who are leaving the university wish to request the possibility of purchasing issued IT related equipment from the university upon departure.
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
Event Management System (EMS) Software Installation
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Use if software needs to be installed or updated in a lab.
Don't see a service for your specific need? Use this form to submit a general ticket for networking issues or requests.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
Request USI101 Blackboard Demo from the Blackboard Team
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
Report issues with MyUSI portal/mobile app
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Assistance with connecting device to USI Wi-Fi Network.
Create or update reports or other processes related to specific Enterprise Applications
Request temporary administrative privileges on your USI Windows computer for the purpose of installing software.
If a computer in a lab or classroom is not working
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
Assistance Activating your MyUSI account.
If you cannot find what you are looking for in the Service Catalog, we would like to hear from you. Fill out as much of the form as you can, and we will review your request to determine if it would make a good addition to the Service Catalog.
You have lost, replaced, or broken your phone and cannot access your account.
This service is used to activate a Network Port on campus.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.