My Recently Visited Services
This form provides awareness to the IT Security team (including the student Security Operations Center (SOC)) when travel is occurring so that the requestors account isn’t blocked for suspicious activity during the identified travel time. Complete the following form when a faculty, staff, or student is traveling internationally or within the US. International travel often triggers security alerts so awareness of this type of travel is important.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Use this form to request pickup/delivery of Computer Hardware for disposal/surplus by the Desktop Support team.
Report issues with MyUSI portal/mobile app
If you cannot find what you are looking for in the Service Catalog, we would like to hear from you. Fill out as much of the form as you can, and we will review your request to determine if it would make a good addition to the Service Catalog.
You may be unable to reset your own password. Use this form to request a password reset.
Report an issue with the USI Website, webpage, or URL.
Request assistance with the setup or installation of university owned technology equipment on USI's campus.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Request support for survey development and deployment.
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
Request to Update Email Address Due to Name Change.
Assistance with connecting device to USI Wi-Fi Network.
Process requests for access to Enterprise applications
If you are teaching two or more similar classes, you can combine both class rosters in one shell where addition and deletions are governed by banner.
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
Assist with the changing of erroneous data in Enterprise Applications
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.
Request temporary administrative privileges on your USI Windows computer for the purpose of installing software.
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.