My Recently Visited Services
Request temporary administrative privileges on your USI Windows computer for the purpose of installing software.
Request for the IT department to relocate technology equipment, including computers, monitors, and printers.
Are you having issues with your personal computer? Blue screen, apps will not open, hardware/software issues,....
Use this form to request pickup/delivery of Computer Hardware for disposal/surplus by the Desktop Support team.
Use only for reporting non-password related issues with Microsoft Outlook.
AV will provide portable equipment upon request for students, faculty and staff.
You have lost, replaced, or broken your phone and cannot access your account.
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Assistance with connecting device to USI Wi-Fi Network.
This form provides awareness to the IT Security team (including the student Security Operations Center (SOC)) when travel is occurring so that the requestors account isn’t blocked for suspicious activity during the identified travel time. Complete the following form when a faculty, staff, or student is traveling internationally or within the US. International travel often triggers security alerts so awareness of this type of travel is important.
Request an update to a webpage in your department, or ask non-emergency question about an issue you've encountered with Umbraco, page development, or webpage performance.
Whether you need to seek assistance with procuring a non-standard computer configuration through BuyUSI, are in need of a recommendation for the potential purchase of specialized IT related equipment use this link to create a work request.
Request support for a university issued local or network printer.
Report issues with MyUSI portal/mobile app
Request support for survey development and deployment.
Assistance Activating your MyUSI account.
Event Management System (EMS) Software Installation
Don't see a service for your specific need? Use this form to submit a general ticket for networking issues or requests.
NOTE this service is only for those without MyUSI access.Use this service to opt out of USI Rave Alert messaging.
You are experiencing issues with Outlook or your USI provided email account
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Create or update reports or other processes related to specific Enterprise Applications
Process requests for access to Enterprise applications