My Recently Visited Services
Request support for survey development and deployment.
You have lost, replaced, or broken your phone and cannot access your account.
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Request to Update Email Address Due to Name Change.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Request for planning and prioritization of technology related projects
Create a service ticket to Add or Remove users from a course or organization.
Request IT support with the installation and setup of a printer.
For reporting general computer hardware issues on university owned equipment, use this link to create a service request.
You are unable to find and/or install the Microsoft software provided by USI.
Request the capability to make international calls on Teams.
Request USI101 Blackboard Demo from the Blackboard Team
Request a quote for IT Infrastructure hardware such as data and telecommunications lines.
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
For employees and student employees to request access to Umbraco CMS to edit their department website.
Take a moment to review the Service Catalog and determine if there is a form already created for your issue. The Service Catalog will request all the information needed and automatically assign the ticket to the correct IT group.
Use this link to report an IT issue to the Service Desk if you cannot find an appropriate service in the Service Catalog.
Request support for a university issued local or network printer.
Use if software needs to be installed or updated in a lab.
Whether you need to seek assistance with procuring a non-standard computer configuration through BuyUSI, are in need of a recommendation for the potential purchase of specialized IT related equipment use this link to create a work request.
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.