My Recently Visited Services
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
Report a suspected phishing email or other suspicious contact.
Request IT support with the installation and setup of a printer.
Use if software needs to be installed or updated in a lab.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
Don't see a service for your specific need? Use this form to submit a general ticket for networking issues or requests.
Use this service to request assistance with Microsoft Office 365 issues.
Report issues with MyUSI portal/mobile app
Request for planning and prioritization of technology related projects
Assistance with connecting device to USI Wi-Fi Network.
Request help for adding or removing users from departmental email groups or mailing lists.
Request a quote for IT Infrastructure hardware such as data and telecommunications lines.
For employees and student employees to request access to Umbraco CMS to edit their department website.
This form provides awareness to the IT Security team (including the student Security Operations Center (SOC)) when travel is occurring so that the requestors account isn’t blocked for suspicious activity during the identified travel time. Complete the following form when a faculty, staff, or student is traveling internationally or within the US. International travel often triggers security alerts so awareness of this type of travel is important.
This service is used to activate a Network Port on campus.
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
Are you having issues with your personal computer? Blue screen, apps will not open, hardware/software issues,....
You are experiencing issues with Outlook or your USI provided email account
You have lost, replaced, or broken your phone and cannot access your account.
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.
Report an issue with the USI Website, webpage, or URL.
Use this service to request a new university-owned computer for a faculty or staff member.