My Recently Visited Services
This service is used to activate a Network Port on campus.
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
Assist with the changing of erroneous data in Enterprise Applications
Request support for survey development and deployment.
This form provides awareness to the IT Security team (including the student Security Operations Center (SOC)) when travel is occurring so that the requestors account isn’t blocked for suspicious activity during the identified travel time. Complete the following form when a faculty, staff, or student is traveling internationally or within the US. International travel often triggers security alerts so awareness of this type of travel is important.
Request a quote for IT Infrastructure hardware such as data and telecommunications lines.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Assistance Activating your MyUSI account.
Report issues with MyUSI portal/mobile app
Request for planning and prioritization of technology related projects
Whether you need to seek assistance with procuring a non-standard computer configuration through BuyUSI, are in need of a recommendation for the potential purchase of specialized IT related equipment use this link to create a work request.
AV will provide on-site assistance for AV related hardware in classrooms, conference rooms and meeting spaces.
Assistance with connecting device to USI Wi-Fi Network.
Create a service ticket to Add or Remove users from a course or organization.
NOTE this service is only for those without MyUSI access.Use this service to opt out of USI Rave Alert messaging.
Are you having issues with your personal computer? Blue screen, apps will not open, hardware/software issues,....
For employees and student employees to request access to Umbraco CMS to edit their department website.
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
Request support for a university issued local or network printer.
Request help for adding or removing users from departmental email groups or mailing lists.
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.
Use this service to request a new university-owned computer for a faculty or staff member.
Event Management System (EMS) Software Installation