My Recently Visited Services
You are unable to find and/or install the Microsoft software provided by USI.
For employees and student employees to request access to Umbraco CMS to edit their department website.
You are experiencing issues with Outlook or your USI provided email account
Report issues with MyUSI portal/mobile app
Create a service ticket to Add or Remove users from a course or organization.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Assistance with connecting device to USI Wi-Fi Network.
You have lost, replaced, or broken your phone and cannot access your account.
Information for students, staff and faculty on how to purchase a USB Security Key using their personal funds.
Request a quote for IT Infrastructure hardware such as data and telecommunications lines.
NOTE this service is only for those without MyUSI access.Use this service to opt out of USI Rave Alert messaging.
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.
Assistance Activating your MyUSI account.
Request a Microsoft license be applied to your USI account if you don't have one already.
You may be unable to reset your own password. Use this form to request a password reset.
Assist with the changing of erroneous data in Enterprise Applications
Request an update to a webpage in your department, or ask non-emergency question about an issue you've encountered with Umbraco, page development, or webpage performance.
Request for planning and prioritization of technology related projects
Request for the IT department to relocate technology equipment, including computers, monitors, and printers.