My Recently Visited Services
Request help for adding or removing users from departmental email groups or mailing lists.
request access to Extender/Banner/Advisor Self Service/MyUSI/DegreeWorks/BuyUSI
Request IT support with the installation and setup of a printer.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
Create a service ticket to Add or Remove users from a course or organization.
Use if software needs to be installed or updated in a lab.
Take a moment to review the Service Catalog and determine if there is a form already created for your issue. The Service Catalog will request all the information needed and automatically assign the ticket to the correct IT group.
Use this link to report an IT issue to the Service Desk if you cannot find an appropriate service in the Service Catalog.
Request to Update Email Address Due to Name Change.
Request for planning and prioritization of technology related projects
You may be unable to reset your own password. Use this form to request a password reset.
Don't see a service for your specific need? Use this form to submit a general ticket for networking issues or requests.
Assistance with connecting device to USI Wi-Fi Network.
You have lost, replaced, or broken your phone and cannot access your account.
If a computer in a lab or classroom is not working
Information for students, staff and faculty on how to purchase a USB Security Key using their personal funds.
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
Request support for a university issued local or network printer.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
Create or update reports or other processes related to specific Enterprise Applications
You are unable to find and/or install the Microsoft software provided by USI.
You are experiencing issues with Outlook or your USI provided email account
AV will provide on-site assistance for AV related hardware in classrooms, conference rooms and meeting spaces.