My Recently Visited Services
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
Request temporary administrative privileges on your USI Windows computer for the purpose of installing software.
If a computer in a lab or classroom is not working
Assistance Activating your MyUSI account.
Are you having issues with your personal computer? Blue screen, apps will not open, hardware/software issues,....
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Request support for survey development and deployment.
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Request to Update Email Address Due to Name Change.
Process requests for access to Enterprise applications
This service is used to activate a Network Port on campus.
You have lost, replaced, or broken your phone and cannot access your account.
NOTE this service is only for those without MyUSI access.Use this service to opt out of USI Rave Alert messaging.
Report an issue with the USI Website, webpage, or URL.
Take a moment to review the Service Catalog and determine if there is a form already created for your issue. The Service Catalog will request all the information needed and automatically assign the ticket to the correct IT group.
Use this link to report an IT issue to the Service Desk if you cannot find an appropriate service in the Service Catalog.
Use this service to request IT support for general software issues.
Create or update reports or other processes related to specific Enterprise Applications
For employees and student employees to request access to Umbraco CMS to edit their department website.
Request a Microsoft license be applied to your USI account if you don't have one already.
You are experiencing issues with Outlook or your USI provided email account
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.