My Recently Visited Services

If you are teaching two or more similar classes, you can combine both class rosters in one shell where addition and deletions are governed by banner.

Information Security Incident Response

You are experiencing issues with Outlook or your USI provided email account

If a computer in a lab or classroom is not working

Request an account for yourself or others.

Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.

Assistance Activating your MyUSI account.

To request a change to your online directory listing - including an update to your name, job title, phone number or office location.

Request an update to a webpage in your department, or ask non-emergency question about an issue you've encountered with Umbraco, page development, or webpage performance.

You have lost, replaced, or broken your phone and cannot access your account.

Notify the USI Networking Team of Network, Internet or Wi-Fi outages.

Are you having issues with your personal computer? Blue screen, apps will not open, hardware/software issues,....

Report issues with MyUSI portal/mobile app

Request help for adding or removing users from departmental email groups or mailing lists.

This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.

Use this service to request assistance with Microsoft Office 365 issues.

For employees and student employees to request access to Umbraco CMS to edit their department website.

Report a suspected phishing email or other suspicious contact.

Use this service to request a new university-owned computer for a faculty or staff member.

Create a service ticket to Add or Remove users from a course or organization.

This service is used to activate a Network Port on campus.

For reporting general computer hardware issues on university owned equipment, use this link to create a service request.

Request to Update Email Address Due to Name Change.

This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.