My Recently Visited Services
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Request support for survey development and deployment.
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Request to Update Email Address Due to Name Change.
You are experiencing issues with Outlook or your USI provided email account
Event Management System (EMS) Software Installation
Assistance Activating your MyUSI account.
Create or update reports or other processes related to specific Enterprise Applications
Don't see a service for your specific need? Use this form to submit a general ticket for networking issues or requests.
Use this service to request assistance with Microsoft Office 365 issues.
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
If a computer in a lab or classroom is not working
Use only for reporting non-password related issues with Microsoft Outlook.
request access to Extender/Banner/Advisor Self Service/MyUSI/DegreeWorks/BuyUSI
Use this service to request a new university-owned computer for a faculty or staff member.
Use if software needs to be installed or updated in a lab.
You have lost, replaced, or broken your phone and cannot access your account.
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
Request support for a university issued local or network printer.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
When retiree's or other staff who are leaving the university wish to request the possibility of purchasing issued IT related equipment from the university upon departure.