My Recently Visited Services
Request support for a university issued local or network printer.
Submit a request to authorize a USI employee, student, or volunteer to operate a vehicle for university-related purposes.
If you cannot find what you are looking for in the Service Catalog, we would like to hear from you. Fill out as much of the form as you can, and we will review your request to determine if it would make a good addition to the Service Catalog.
AV will provide on-site assistance for AV related hardware in classrooms, conference rooms and meeting spaces.
When retiree's or other staff who are leaving the university wish to request the possibility of purchasing issued IT related equipment from the university upon departure.
Request an update to a webpage in your department, or ask non-emergency question about an issue you've encountered with Umbraco, page development, or webpage performance.
This form provides awareness to the IT Security team (including the student Security Operations Center (SOC)) when travel is occurring so that the requestors account isn’t blocked for suspicious activity during the identified travel time. Complete the following form when a faculty, staff, or student is traveling internationally or within the US. International travel often triggers security alerts so awareness of this type of travel is important.
Request IT support with the installation and setup of a printer.
Create a service ticket to Add or Remove users from a course or organization.
Request support for survey development and deployment.
Request USI101 Blackboard Demo from the Blackboard Team
Assistance Activating your MyUSI account.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
You are experiencing issues with Outlook or your USI provided email account
Request a quote for IT Infrastructure hardware such as data and telecommunications lines.
Request the capability to make international calls on Teams.
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
Event Management System (EMS) Software Installation
For employees and student employees to request access to Umbraco CMS to edit their department website.
Request to Update Email Address Due to Name Change.
Request help for adding or removing users from departmental email groups or mailing lists.
Take a moment to review the Service Catalog and determine if there is a form already created for your issue. The Service Catalog will request all the information needed and automatically assign the ticket to the correct IT group.
Use this link to report an IT issue to the Service Desk if you cannot find an appropriate service in the Service Catalog.
You have lost, replaced, or broken your phone and cannot access your account.
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.