My Recently Visited Services
Use if software needs to be installed or updated in a lab.
If you cannot find what you are looking for in the Service Catalog, we would like to hear from you. Fill out as much of the form as you can, and we will review your request to determine if it would make a good addition to the Service Catalog.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
NOTE this service is only for those without MyUSI access.Use this service to opt out of USI Rave Alert messaging.
Information for students, staff and faculty on how to purchase a USB Security Key using their personal funds.
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Use this service to request assistance with Microsoft Office 365 issues.
Request a quote for IT Infrastructure hardware such as data and telecommunications lines.
Assistance Activating your MyUSI account.
You are unable to find and/or install the Microsoft software provided by USI.
Take a moment to review the Service Catalog and determine if there is a form already created for your issue. The Service Catalog will request all the information needed and automatically assign the ticket to the correct IT group.
Use this link to report an IT issue to the Service Desk if you cannot find an appropriate service in the Service Catalog.
You are experiencing issues with Outlook or your USI provided email account
Process requests for access to Enterprise applications
Request help for adding or removing users from departmental email groups or mailing lists.
When retiree's or other staff who are leaving the university wish to request the possibility of purchasing issued IT related equipment from the university upon departure.
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
Assistance with connecting device to USI Wi-Fi Network.
Request support for survey development and deployment.
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
You may be unable to reset your own password. Use this form to request a password reset.
request access to Extender/Banner/Advisor Self Service/MyUSI/DegreeWorks/BuyUSI
Request for the IT department to relocate technology equipment, including computers, monitors, and printers.