My Recently Visited Services
Request help for adding or removing users from departmental email groups or mailing lists.
Report an issue with the USI Website, webpage, or URL.
Don't see a service for your specific need? Use this form to submit a general ticket for networking issues or requests.
Create or update reports or other processes related to specific Enterprise Applications
Assistance Activating your MyUSI account.
Are you having issues with your personal computer? Blue screen, apps will not open, hardware/software issues,....
AV will provide portable equipment upon request for students, faculty and staff.
Request for the IT department to relocate technology equipment, including computers, monitors, and printers.
You are unable to find and/or install the Microsoft software provided by USI.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Request a Microsoft license be applied to your USI account if you don't have one already.
Request assistance with the setup or installation of university owned technology equipment on USI's campus.
Request to Update Email Address Due to Name Change.
You are experiencing issues with Outlook or your USI provided email account
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
Submit a request to authorize a USI employee, student, or volunteer to operate a vehicle for university-related purposes.
Report issues with MyUSI portal/mobile app
Use this service to request IT support for general software issues.
This form provides awareness to the IT Security team (including the student Security Operations Center (SOC)) when travel is occurring so that the requestors account isn’t blocked for suspicious activity during the identified travel time. Complete the following form when a faculty, staff, or student is traveling internationally or within the US. International travel often triggers security alerts so awareness of this type of travel is important.
If a computer in a lab or classroom is not working