My Recently Visited Services
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
You are unable to find and/or install the Microsoft software provided by USI.
Request for planning and prioritization of technology related projects
Request temporary administrative privileges on your USI Windows computer for the purpose of installing software.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
Use only for reporting non-password related issues with Microsoft Outlook.
Use this service to request assistance with Microsoft Office 365 issues.
Use this service to request IT support for general software issues.
Whether you need to seek assistance with procuring a non-standard computer configuration through BuyUSI, are in need of a recommendation for the potential purchase of specialized IT related equipment use this link to create a work request.
When retiree's or other staff who are leaving the university wish to request the possibility of purchasing issued IT related equipment from the university upon departure.
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
Request IT support with the installation and setup of a printer.
Use this form to request pickup/delivery of Computer Hardware for disposal/surplus by the Desktop Support team.
Request for the IT department to relocate technology equipment, including computers, monitors, and printers.
Are you having issues with your personal computer? Blue screen, apps will not open, hardware/software issues,....
Request assistance with the setup or installation of university owned technology equipment on USI's campus.
NOTE this service is only for those without MyUSI access.Use this service to opt out of USI Rave Alert messaging.
If you or your department need assistance with Microsoft Teams, use this service.
Event Management System (EMS) Software Installation
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.
Assistance with connecting device to USI Wi-Fi Network.
If you cannot find what you are looking for in the Service Catalog, we would like to hear from you. Fill out as much of the form as you can, and we will review your request to determine if it would make a good addition to the Service Catalog.
If a computer in a lab or classroom is not working
Request support for a university issued local or network printer.
For reporting general computer hardware issues on university owned equipment, use this link to create a service request.