My Recently Visited Services
For reporting general computer hardware issues on university owned equipment, use this link to create a service request.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
Report an issue with the USI Website, webpage, or URL.
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.
Request a quote for IT Infrastructure hardware such as data and telecommunications lines.
Create a service ticket to Add or Remove users from a course or organization.
Process requests for access to Enterprise applications
Request help for adding or removing users from departmental email groups or mailing lists.
AV will provide on-site assistance for AV related hardware in classrooms, conference rooms and meeting spaces.
Whether you need to seek assistance with procuring a non-standard computer configuration through BuyUSI, are in need of a recommendation for the potential purchase of specialized IT related equipment use this link to create a work request.
Request support for a university issued local or network printer.
You are experiencing issues with Outlook or your USI provided email account
Don't see a service for your specific need? Use this form to submit a general ticket for networking issues or requests.
Report a suspected phishing email or other suspicious contact.
Use only for reporting non-password related issues with Microsoft Outlook.
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
Report issues with MyUSI portal/mobile app
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
If you are teaching two or more similar classes, you can combine both class rosters in one shell where addition and deletions are governed by banner.
Request to Update Email Address Due to Name Change.
You are unable to find and/or install the Microsoft software provided by USI.
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
You have lost, replaced, or broken your phone and cannot access your account.
Assist with the changing of erroneous data in Enterprise Applications