My Recently Visited Services
If you are teaching two or more similar classes, you can combine both class rosters in one shell where addition and deletions are governed by banner.
AV will provide portable equipment upon request for students, faculty and staff.
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
Assistance Activating your MyUSI account.
Use this form to request pickup/delivery of Computer Hardware for disposal/surplus by the Desktop Support team.
Create a service ticket to Add or Remove users from a course or organization.
This form provides awareness to the IT Security team (including the student Security Operations Center (SOC)) when travel is occurring so that the requestors account isn’t blocked for suspicious activity during the identified travel time. Complete the following form when a faculty, staff, or student is traveling internationally or within the US. International travel often triggers security alerts so awareness of this type of travel is important.
Information for students, staff and faculty on how to purchase a USB Security Key using their personal funds.
Use this service to request a new university-owned computer for a faculty or staff member.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Assistance with connecting device to USI Wi-Fi Network.
Request support for survey development and deployment.
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
You are unable to find and/or install the Microsoft software provided by USI.
You have lost, replaced, or broken your phone and cannot access your account.
This service is used to activate a Network Port on campus.
Request for the IT department to relocate technology equipment, including computers, monitors, and printers.
Are you having issues with your personal computer? Blue screen, apps will not open, hardware/software issues,....
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Don't see a service for your specific need? Use this form to submit a general ticket for networking issues or requests.
Create or update reports or other processes related to specific Enterprise Applications
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
Request to Update Email Address Due to Name Change.