My Recently Visited Services
Report an issue with the USI Website, webpage, or URL.
If you are teaching two or more similar classes, you can combine both class rosters in one shell where addition and deletions are governed by banner.
This service is used to activate a Network Port on campus.
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
You have lost, replaced, or broken your phone and cannot access your account.
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
You are unable to find and/or install the Microsoft software provided by USI.
For reporting general computer hardware issues on university owned equipment, use this link to create a service request.
Report a suspected phishing email or other suspicious contact.
Request support for a university issued local or network printer.
You are experiencing issues with Outlook or your USI provided email account
Process requests for access to Enterprise applications
Don't see a service for your specific need? Use this form to submit a general ticket for networking issues or requests.
If you cannot find what you are looking for in the Service Catalog, we would like to hear from you. Fill out as much of the form as you can, and we will review your request to determine if it would make a good addition to the Service Catalog.
Request IT support with the installation and setup of a printer.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
This form provides awareness to the IT Security team (including the student Security Operations Center (SOC)) when travel is occurring so that the requestors account isn’t blocked for suspicious activity during the identified travel time. Complete the following form when a faculty, staff, or student is traveling internationally or within the US. International travel often triggers security alerts so awareness of this type of travel is important.
Create a service ticket to Add or Remove users from a course or organization.
Request a Microsoft license be applied to your USI account if you don't have one already.
Use this service to request IT support for general software issues.
You may be unable to reset your own password. Use this form to request a password reset.
When retiree's or other staff who are leaving the university wish to request the possibility of purchasing issued IT related equipment from the university upon departure.
NOTE this service is only for those without MyUSI access.Use this service to opt out of USI Rave Alert messaging.