My Recently Visited Services
request access to Extender/Banner/Advisor Self Service/MyUSI/DegreeWorks/BuyUSI
Create a service ticket to Add or Remove users from a course or organization.
This service is used to activate a Network Port on campus.
Assistance Activating your MyUSI account.
You have lost, replaced, or broken your phone and cannot access your account.
For employees and student employees to request access to Umbraco CMS to edit their department website.
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
Report issues with MyUSI portal/mobile app
Use this service to request IT support for general software issues.
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
You are experiencing issues with Outlook or your USI provided email account
Take a moment to review the Service Catalog and determine if there is a form already created for your issue. The Service Catalog will request all the information needed and automatically assign the ticket to the correct IT group.
Use this link to report an IT issue to the Service Desk if you cannot find an appropriate service in the Service Catalog.
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
Whether you need to seek assistance with procuring a non-standard computer configuration through BuyUSI, are in need of a recommendation for the potential purchase of specialized IT related equipment use this link to create a work request.
When retiree's or other staff who are leaving the university wish to request the possibility of purchasing issued IT related equipment from the university upon departure.
For reporting general computer hardware issues on university owned equipment, use this link to create a service request.
Use this form to request pickup/delivery of Computer Hardware for disposal/surplus by the Desktop Support team.
Use this service to request a new university-owned computer for a faculty or staff member.
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.