My Recently Visited Services
Information for students, staff and faculty on how to purchase a USB Security Key using their personal funds.
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
Report issues with MyUSI portal/mobile app
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Request for planning and prioritization of technology related projects
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
Are you having issues with your personal computer? Blue screen, apps will not open, hardware/software issues,....
Request support for survey development and deployment.
If a computer in a lab or classroom is not working
Use if software needs to be installed or updated in a lab.
For employees and student employees to request access to Umbraco CMS to edit their department website.
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Request to Update Email Address Due to Name Change.
Request assistance with the setup or installation of university owned technology equipment on USI's campus.
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
Create a service ticket to Add or Remove users from a course or organization.
Process requests for access to Enterprise applications
AV will provide on-site assistance for AV related hardware in classrooms, conference rooms and meeting spaces.
request access to Extender/Banner/Advisor Self Service/MyUSI/DegreeWorks/BuyUSI
Use this form to request pickup/delivery of Computer Hardware for disposal/surplus by the Desktop Support team.
Take a moment to review the Service Catalog and determine if there is a form already created for your issue. The Service Catalog will request all the information needed and automatically assign the ticket to the correct IT group.
Use this link to report an IT issue to the Service Desk if you cannot find an appropriate service in the Service Catalog.
If you are teaching two or more similar classes, you can combine both class rosters in one shell where addition and deletions are governed by banner.
AV will provide portable equipment upon request for students, faculty and staff.