My Recently Visited Services
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
Use if software needs to be installed or updated in a lab.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
If you or your department need assistance with Microsoft Teams, use this service.
Request temporary administrative privileges on your USI Windows computer for the purpose of installing software.
Event Management System (EMS) Software Installation
Use this service to request assistance with Microsoft Office 365 issues.
Request support for survey development and deployment.
This service is used to activate a Network Port on campus.
Assistance Activating your MyUSI account.
When retiree's or other staff who are leaving the university wish to request the possibility of purchasing issued IT related equipment from the university upon departure.
Use only for reporting non-password related issues with Microsoft Outlook.
Report issues with MyUSI portal/mobile app
If a computer in a lab or classroom is not working
Create a service ticket to Add or Remove users from a course or organization.
Request IT support with the installation and setup of a printer.
For reporting general computer hardware issues on university owned equipment, use this link to create a service request.
Request assistance with the setup or installation of university owned technology equipment on USI's campus.
Process requests for access to Enterprise applications
You are experiencing issues with Outlook or your USI provided email account
This form provides awareness to the IT Security team (including the student Security Operations Center (SOC)) when travel is occurring so that the requestors account isn’t blocked for suspicious activity during the identified travel time. Complete the following form when a faculty, staff, or student is traveling internationally or within the US. International travel often triggers security alerts so awareness of this type of travel is important.