My Recently Visited Services
Use this service to request IT support for general software issues.
Assistance with connecting device to USI Wi-Fi Network.
For reporting general computer hardware issues on university owned equipment, use this link to create a service request.
Are you having issues with your personal computer? Blue screen, apps will not open, hardware/software issues,....
Use if software needs to be installed or updated in a lab.
You are unable to find and/or install the Microsoft software provided by USI.
You have lost, replaced, or broken your phone and cannot access your account.
This service is used to activate a Network Port on campus.
If you cannot find what you are looking for in the Service Catalog, we would like to hear from you. Fill out as much of the form as you can, and we will review your request to determine if it would make a good addition to the Service Catalog.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
You are experiencing issues with Outlook or your USI provided email account
Report an issue with the USI Website, webpage, or URL.
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
If you are teaching two or more similar classes, you can combine both class rosters in one shell where addition and deletions are governed by banner.
Request USI101 Blackboard Demo from the Blackboard Team
Use only for reporting non-password related issues with Microsoft Outlook.
Assistance Activating your MyUSI account.
Request assistance with the setup or installation of university owned technology equipment on USI's campus.
Report a suspected phishing email or other suspicious contact.
When retiree's or other staff who are leaving the university wish to request the possibility of purchasing issued IT related equipment from the university upon departure.
Event Management System (EMS) Software Installation
Request to Update Email Address Due to Name Change.
Process requests for access to Enterprise applications
Use this form to request pickup/delivery of Computer Hardware for disposal/surplus by the Desktop Support team.