My Recently Visited Services
You are unable to find and/or install the Microsoft software provided by USI.
Use this form to request pickup/delivery of Computer Hardware for disposal/surplus by the Desktop Support team.
Request a quote for IT Infrastructure hardware such as data and telecommunications lines.
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
Assist with the changing of erroneous data in Enterprise Applications
Request for planning and prioritization of technology related projects
For reporting general computer hardware issues on university owned equipment, use this link to create a service request.
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
Request to Update Email Address Due to Name Change.
Request support for a university issued local or network printer.
When retiree's or other staff who are leaving the university wish to request the possibility of purchasing issued IT related equipment from the university upon departure.
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
Request a faculty website be created for your use. Websites are maintained through Umbraco CMS. Faculty must have an active faculty role at USI.
Request help for adding or removing users from departmental email groups or mailing lists.
Request temporary administrative privileges on your USI Windows computer for the purpose of installing software.
If you are teaching two or more similar classes, you can combine both class rosters in one shell where addition and deletions are governed by banner.
Report a suspected phishing email or other suspicious contact.
Request a Microsoft license be applied to your USI account if you don't have one already.
Whether you need to seek assistance with procuring a non-standard computer configuration through BuyUSI, are in need of a recommendation for the potential purchase of specialized IT related equipment use this link to create a work request.
You are experiencing issues with Outlook or your USI provided email account
You have lost, replaced, or broken your phone and cannot access your account.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
If you cannot find what you are looking for in the Service Catalog, we would like to hear from you. Fill out as much of the form as you can, and we will review your request to determine if it would make a good addition to the Service Catalog.
Request IT support with the installation and setup of a printer.
Request support for survey development and deployment.