My Recently Visited Services
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.
This service is used to activate a Network Port on campus.
NOTE this service is only for those without MyUSI access.Use this service to opt out of USI Rave Alert messaging.
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
This form provides awareness to the IT Security team (including the student Security Operations Center (SOC)) when travel is occurring so that the requestors account isn’t blocked for suspicious activity during the identified travel time. Complete the following form when a faculty, staff, or student is traveling internationally or within the US. International travel often triggers security alerts so awareness of this type of travel is important.
Create a service ticket to Add or Remove users from a course or organization.
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
request access to Extender/Banner/Advisor Self Service/MyUSI/DegreeWorks/BuyUSI
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
You have lost, replaced, or broken your phone and cannot access your account.
If you or your department need assistance with Microsoft Teams, use this service.
Request from a department to reimage a computer device for use on campus.
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
Request support for survey development and deployment.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Request to Update Email Address Due to Name Change.
Use this service to request IT support for general software issues.
Assistance Activating your MyUSI account.
Report issues with MyUSI portal/mobile app
Assistance with connecting device to USI Wi-Fi Network.