My Recently Visited Services
If you are teaching two or more similar classes, you can combine both class rosters in one shell where addition and deletions are governed by banner.
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
Report a suspected phishing email or other suspicious contact.
Request a Microsoft license be applied to your USI account if you don't have one already.
Whether you need to seek assistance with procuring a non-standard computer configuration through BuyUSI, are in need of a recommendation for the potential purchase of specialized IT related equipment use this link to create a work request.
You are experiencing issues with Outlook or your USI provided email account
You have lost, replaced, or broken your phone and cannot access your account.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
If you cannot find what you are looking for in the Service Catalog, we would like to hear from you. Fill out as much of the form as you can, and we will review your request to determine if it would make a good addition to the Service Catalog.
Request IT support with the installation and setup of a printer.
Request support for survey development and deployment.
Create a service ticket to Add or Remove users from a course or organization.
This service is used to activate a Network Port on campus.
Request for the IT department to relocate technology equipment, including computers, monitors, and printers.
Request to Update Email Address Due to Name Change.
Request support for a university issued local or network printer.
Report an issue with the USI Website, webpage, or URL.
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Request USI101 Blackboard Demo from the Blackboard Team
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
You may be unable to reset your own password. Use this form to request a password reset.
You are unable to find and/or install the Microsoft software provided by USI.
For employees and student employees to request access to Umbraco CMS to edit their department website.
Report issues with MyUSI portal/mobile app
If a computer in a lab or classroom is not working