My Recently Visited Services
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
Use this service to request a new university-owned computer for a faculty or staff member.
Event Management System (EMS) Software Installation
Request an update to a webpage in your department, or ask non-emergency question about an issue you've encountered with Umbraco, page development, or webpage performance.
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.
You are experiencing issues with Outlook or your USI provided email account
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
You may be unable to reset your own password. Use this form to request a password reset.
You have lost, replaced, or broken your phone and cannot access your account.
Request IT support with the installation and setup of a printer.
Assistance Activating your MyUSI account.
NOTE this service is only for those without MyUSI access.Use this service to opt out of USI Rave Alert messaging.
Report a suspected phishing email or other suspicious contact.
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
Request assistance with the setup or installation of university owned technology equipment on USI's campus.
If you are teaching two or more similar classes, you can combine both class rosters in one shell where addition and deletions are governed by banner.
Whether you need to seek assistance with procuring a non-standard computer configuration through BuyUSI, are in need of a recommendation for the potential purchase of specialized IT related equipment use this link to create a work request.
Request to Update Email Address Due to Name Change.
Request support for a university issued local or network printer.
Use if software needs to be installed or updated in a lab.
Request support for survey development and deployment.