My Recently Visited Services
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
You are unable to find and/or install the Microsoft software provided by USI.
Are you having issues with your personal computer? Blue screen, apps will not open, hardware/software issues,....
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
You may be unable to reset your own password. Use this form to request a password reset.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
For employees and student employees to request access to Umbraco CMS to edit their department website.
Request support for survey development and deployment.
AV will provide on-site assistance for AV related hardware in classrooms, conference rooms and meeting spaces.
Request USI101 Blackboard Demo from the Blackboard Team
For reporting general computer hardware issues on university owned equipment, use this link to create a service request.
Create or update reports or other processes related to specific Enterprise Applications
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
Report issues with MyUSI portal/mobile app
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
Assistance Activating your MyUSI account.
Report a suspected phishing email or other suspicious contact.
Event Management System (EMS) Software Installation
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
You have lost, replaced, or broken your phone and cannot access your account.
Use this form to request pickup/delivery of Computer Hardware for disposal/surplus by the Desktop Support team.
Request for the IT department to relocate technology equipment, including computers, monitors, and printers.
Request assistance with the setup or installation of university owned technology equipment on USI's campus.
Request support for a university issued local or network printer.