My Recently Visited Services
Request support for a university issued local or network printer.
Request temporary administrative privileges on your USI Windows computer for the purpose of installing software.
Use if software needs to be installed or updated in a lab.
Request the capability to make international calls on Teams.
Request IT support with the installation and setup of a printer.
For reporting general computer hardware issues on university owned equipment, use this link to create a service request.
Request assistance with the setup or installation of university owned technology equipment on USI's campus.
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
For employees and student employees to request access to Umbraco CMS to edit their department website.
Report a suspected phishing email or other suspicious contact.
If you or your department need assistance with Microsoft Teams, use this service.
You may be unable to reset your own password. Use this form to request a password reset.
This form provides awareness to the IT Security team (including the student Security Operations Center (SOC)) when travel is occurring so that the requestors account isn’t blocked for suspicious activity during the identified travel time. Complete the following form when a faculty, staff, or student is traveling internationally or within the US. International travel often triggers security alerts so awareness of this type of travel is important.
This service is used to activate a Network Port on campus.
Use only for reporting non-password related issues with Microsoft Outlook.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
Request support for survey development and deployment.
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Request to Update Email Address Due to Name Change.
Process requests for access to Enterprise applications
Event Management System (EMS) Software Installation