My Recently Visited Services
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
NOTE this service is only for those without MyUSI access.Use this service to opt out of USI Rave Alert messaging.
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
Use this service to request a new university-owned computer for a faculty or staff member.
If a computer in a lab or classroom is not working
If you cannot find what you are looking for in the Service Catalog, we would like to hear from you. Fill out as much of the form as you can, and we will review your request to determine if it would make a good addition to the Service Catalog.
Request IT support with the installation and setup of a printer.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Request to Update Email Address Due to Name Change.
Request from a department to reimage a computer device for use on campus.
Use this service to request assistance with Microsoft Office 365 issues.
Use only for reporting non-password related issues with Microsoft Outlook.
Request an update to a webpage in your department, or ask non-emergency question about an issue you've encountered with Umbraco, page development, or webpage performance.
Request a Microsoft license be applied to your USI account if you don't have one already.
Information for students, staff and faculty on how to purchase a USB Security Key using their personal funds.
Use if software needs to be installed or updated in a lab.
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.
Use this service to request IT support for general software issues.
Don't see a service for your specific need? Use this form to submit a general ticket for networking issues or requests.
Report a suspected phishing email or other suspicious contact.
You have lost, replaced, or broken your phone and cannot access your account.
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.