My Recently Visited Services
You have lost, replaced, or broken your phone and cannot access your account.
Assistance Activating your MyUSI account.
You are unable to find and/or install the Microsoft software provided by USI.
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
Request temporary administrative privileges on your USI Windows computer for the purpose of installing software.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
Use if software needs to be installed or updated in a lab.
Request for the IT department to relocate technology equipment, including computers, monitors, and printers.
Request IT support with the installation and setup of a printer.
Request USI101 Blackboard Demo from the Blackboard Team
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
Request the capability to make international calls on Teams.
You may be unable to reset your own password. Use this form to request a password reset.
Assist with the changing of erroneous data in Enterprise Applications
Request assistance with the setup or installation of university owned technology equipment on USI's campus.
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
Don't see a service for your specific need? Use this form to submit a general ticket for networking issues or requests.
AV will provide portable equipment upon request for students, faculty and staff.
If you are teaching two or more similar classes, you can combine both class rosters in one shell where addition and deletions are governed by banner.
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
If a computer in a lab or classroom is not working