My Recently Visited Services
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
Use if software needs to be installed or updated in a lab.
If you cannot find what you are looking for in the Service Catalog, we would like to hear from you. Fill out as much of the form as you can, and we will review your request to determine if it would make a good addition to the Service Catalog.
Whether you need to seek assistance with procuring a non-standard computer configuration through BuyUSI, are in need of a recommendation for the potential purchase of specialized IT related equipment use this link to create a work request.
Assistance with connecting device to USI Wi-Fi Network.
Request assistance with the setup or installation of university owned technology equipment on USI's campus.
Are you having issues with your personal computer? Blue screen, apps will not open, hardware/software issues,....
Event Management System (EMS) Software Installation
Report a suspected phishing email or other suspicious contact.
Request support for survey development and deployment.
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Request to Update Email Address Due to Name Change.
Request temporary administrative privileges on your USI Windows computer for the purpose of installing software.
If you or your department need assistance with Microsoft Teams, use this service.
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
Report an issue with the USI Website, webpage, or URL.
This form provides awareness to the IT Security team (including the student Security Operations Center (SOC)) when travel is occurring so that the requestors account isn’t blocked for suspicious activity during the identified travel time. Complete the following form when a faculty, staff, or student is traveling internationally or within the US. International travel often triggers security alerts so awareness of this type of travel is important.
AV will provide on-site assistance for AV related hardware in classrooms, conference rooms and meeting spaces.
This service is used to activate a Network Port on campus.
Assist with the changing of erroneous data in Enterprise Applications
Don't see a service for your specific need? Use this form to submit a general ticket for networking issues or requests.