My Recently Visited Services
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
Use this form to request pickup/delivery of Computer Hardware for disposal/surplus by the Desktop Support team.
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
Use only for reporting non-password related issues with Microsoft Outlook.
You have lost, replaced, or broken your phone and cannot access your account.
Request USI101 Blackboard Demo from the Blackboard Team
You may be unable to reset your own password. Use this form to request a password reset.
Request support for survey development and deployment.
Request to Update Email Address Due to Name Change.
If you cannot find what you are looking for in the Service Catalog, we would like to hear from you. Fill out as much of the form as you can, and we will review your request to determine if it would make a good addition to the Service Catalog.
Event Management System (EMS) Software Installation
Create a service ticket to Add or Remove users from a course or organization.
This form provides awareness to the IT Security team (including the student Security Operations Center (SOC)) when travel is occurring so that the requestors account isn’t blocked for suspicious activity during the identified travel time. Complete the following form when a faculty, staff, or student is traveling internationally or within the US. International travel often triggers security alerts so awareness of this type of travel is important.
Request a quote for IT Infrastructure hardware such as data and telecommunications lines.
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
Create or update reports or other processes related to specific Enterprise Applications
Request for planning and prioritization of technology related projects
Are you having issues with your personal computer? Blue screen, apps will not open, hardware/software issues,....
For reporting general computer hardware issues on university owned equipment, use this link to create a service request.
If a computer in a lab or classroom is not working