My Recently Visited Services
You are experiencing issues with Outlook or your USI provided email account
Use this form to request pickup/delivery of Computer Hardware for disposal/surplus by the Desktop Support team.
For employees and student employees to request access to Umbraco CMS to edit their department website.
Create a service ticket to Add or Remove users from a course or organization.
AV will provide portable equipment upon request for students, faculty and staff.
You may be unable to reset your own password. Use this form to request a password reset.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
request access to Extender/Banner/Advisor Self Service/MyUSI/DegreeWorks/BuyUSI
Request for the IT department to relocate technology equipment, including computers, monitors, and printers.
Information for students, staff and faculty on how to purchase a USB Security Key using their personal funds.
If you cannot find what you are looking for in the Service Catalog, we would like to hear from you. Fill out as much of the form as you can, and we will review your request to determine if it would make a good addition to the Service Catalog.
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
Assistance Activating your MyUSI account.
Request a quote for IT Infrastructure hardware such as data and telecommunications lines.
NOTE this service is only for those without MyUSI access.Use this service to opt out of USI Rave Alert messaging.
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
You are unable to find and/or install the Microsoft software provided by USI.
You have lost, replaced, or broken your phone and cannot access your account.
Request a Microsoft license be applied to your USI account if you don't have one already.
Assist with the changing of erroneous data in Enterprise Applications
Request for planning and prioritization of technology related projects
Report issues with MyUSI portal/mobile app