My Recently Visited Services
Use this service to request assistance with Microsoft Office 365 issues.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
Request support for survey development and deployment.
Assistance Activating your MyUSI account.
Report issues with MyUSI portal/mobile app
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
Request a quote for IT Infrastructure hardware such as data and telecommunications lines.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
AV will provide portable equipment upon request for students, faculty and staff.
Submit a request to authorize a USI employee, student, or volunteer to operate a vehicle for university-related purposes.
If you cannot find what you are looking for in the Service Catalog, we would like to hear from you. Fill out as much of the form as you can, and we will review your request to determine if it would make a good addition to the Service Catalog.
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.
Request for planning and prioritization of technology related projects
If a computer in a lab or classroom is not working
Request an update to a webpage in your department, or ask non-emergency question about an issue you've encountered with Umbraco, page development, or webpage performance.
Whether you need to seek assistance with procuring a non-standard computer configuration through BuyUSI, are in need of a recommendation for the potential purchase of specialized IT related equipment use this link to create a work request.
Report a suspected phishing email or other suspicious contact.
You are experiencing issues with Outlook or your USI provided email account
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
If you are teaching two or more similar classes, you can combine both class rosters in one shell where addition and deletions are governed by banner.
Request a Microsoft license be applied to your USI account if you don't have one already.
NOTE this service is only for those without MyUSI access.Use this service to opt out of USI Rave Alert messaging.
You are unable to find and/or install the Microsoft software provided by USI.