My Recently Visited Services
You have lost, replaced, or broken your phone and cannot access your account.
If you are teaching two or more similar classes, you can combine both class rosters in one shell where addition and deletions are governed by banner.
This form provides awareness to the IT Security team (including the student Security Operations Center (SOC)) when travel is occurring so that the requestors account isn’t blocked for suspicious activity during the identified travel time. Complete the following form when a faculty, staff, or student is traveling internationally or within the US. International travel often triggers security alerts so awareness of this type of travel is important.
Request support for survey development and deployment.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
When retiree's or other staff who are leaving the university wish to request the possibility of purchasing issued IT related equipment from the university upon departure.
Report an issue with the USI Website, webpage, or URL.
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
Request a quote for IT Infrastructure hardware such as data and telecommunications lines.
This service is used to activate a Network Port on campus.
Request to Update Email Address Due to Name Change.
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
You may be unable to reset your own password. Use this form to request a password reset.
Request for the IT department to relocate technology equipment, including computers, monitors, and printers.
Request assistance with the setup or installation of university owned technology equipment on USI's campus.
Assistance Activating your MyUSI account.
For reporting general computer hardware issues on university owned equipment, use this link to create a service request.
Create a service ticket to Add or Remove users from a course or organization.
For employees and student employees to request access to Umbraco CMS to edit their department website.
Use this service to request IT support for general software issues.
Report a suspected phishing email or other suspicious contact.
AV will provide portable equipment upon request for students, faculty and staff.
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.