My Recently Visited Services
If a computer in a lab or classroom is not working
This service is used to activate a Network Port on campus.
Assistance Activating your MyUSI account.
You have lost, replaced, or broken your phone and cannot access your account.
For employees and student employees to request access to Umbraco CMS to edit their department website.
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
Report issues with MyUSI portal/mobile app
Use this service to request IT support for general software issues.
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
You are experiencing issues with Outlook or your USI provided email account
Take a moment to review the Service Catalog and determine if there is a form already created for your issue. The Service Catalog will request all the information needed and automatically assign the ticket to the correct IT group.
Use this link to report an IT issue to the Service Desk if you cannot find an appropriate service in the Service Catalog.
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
Create a service ticket to Add or Remove users from a course or organization.
request access to Extender/Banner/Advisor Self Service/MyUSI/DegreeWorks/BuyUSI
Assistance with connecting device to USI Wi-Fi Network.
If you are teaching two or more similar classes, you can combine both class rosters in one shell where addition and deletions are governed by banner.
AV will provide portable equipment upon request for students, faculty and staff.
Use this service to request a new university-owned computer for a faculty or staff member.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Event Management System (EMS) Software Installation
Process requests for access to Enterprise applications