My Recently Visited Services
You are experiencing issues with Outlook or your USI provided email account
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Report a suspected phishing email or other suspicious contact.
If you are teaching two or more similar classes, you can combine both class rosters in one shell where addition and deletions are governed by banner.
Request a Microsoft license be applied to your USI account if you don't have one already.
AV will provide portable equipment upon request for students, faculty and staff.
NOTE this service is only for those without MyUSI access.Use this service to opt out of USI Rave Alert messaging.
You are unable to find and/or install the Microsoft software provided by USI.
Use this service to request assistance with Microsoft Office 365 issues.
You may be unable to reset your own password. Use this form to request a password reset.
If a computer in a lab or classroom is not working
You have lost, replaced, or broken your phone and cannot access your account.
This service is used to activate a Network Port on campus.
Use only for reporting non-password related issues with Microsoft Outlook.
Request IT support with the installation and setup of a printer.
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
Request USI101 Blackboard Demo from the Blackboard Team
Are you having issues with your personal computer? Blue screen, apps will not open, hardware/software issues,....
Whether you need to seek assistance with procuring a non-standard computer configuration through BuyUSI, are in need of a recommendation for the potential purchase of specialized IT related equipment use this link to create a work request.
For employees and student employees to request access to Umbraco CMS to edit their department website.
If you cannot find what you are looking for in the Service Catalog, we would like to hear from you. Fill out as much of the form as you can, and we will review your request to determine if it would make a good addition to the Service Catalog.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
Event Management System (EMS) Software Installation