My Recently Visited Services
Whether you need to seek assistance with procuring a non-standard computer configuration through BuyUSI, are in need of a recommendation for the potential purchase of specialized IT related equipment use this link to create a work request.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
Are you having issues with your personal computer? Blue screen, apps will not open, hardware/software issues,....
AV will provide portable equipment upon request for students, faculty and staff.
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
Report issues with MyUSI portal/mobile app
If you or your department need assistance with Microsoft Teams, use this service.
If a computer in a lab or classroom is not working
When retiree's or other staff who are leaving the university wish to request the possibility of purchasing issued IT related equipment from the university upon departure.
For employees and student employees to request access to Umbraco CMS to edit their department website.
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
Request support for survey development and deployment.
Request for planning and prioritization of technology related projects
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Request USI101 Blackboard Demo from the Blackboard Team
Assistance Activating your MyUSI account.
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
Request a Microsoft license be applied to your USI account if you don't have one already.
Assist with the changing of erroneous data in Enterprise Applications
Use if software needs to be installed or updated in a lab.
Process requests for access to Enterprise applications
This form provides awareness to the IT Security team (including the student Security Operations Center (SOC)) when travel is occurring so that the requestors account isn’t blocked for suspicious activity during the identified travel time. Complete the following form when a faculty, staff, or student is traveling internationally or within the US. International travel often triggers security alerts so awareness of this type of travel is important.