My Recently Visited Services
Request support for survey development and deployment.
Request an account for yourself or others.
This service is used to activate a Network Port on campus.
For reporting general computer hardware issues on university owned equipment, use this link to create a service request.
You are experiencing issues with Outlook or your USI provided email account
Use this service to request IT support for general software issues.
Request support for a university issued local or network printer.
If you are teaching two or more similar classes, you can combine both class rosters in one shell where addition and deletions are governed by banner.
Assistance with connecting device to USI Wi-Fi Network.
Request a quote for IT Infrastructure hardware such as data and telecommunications lines.
Use if software needs to be installed or updated in a lab.
Assist with the changing of erroneous data in Enterprise Applications
Process requests for access to Enterprise applications
Event Management System (EMS) Software Installation
Create a service ticket to Add or Remove users from a course or organization.
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
Request assistance with the setup or installation of university owned technology equipment on USI's campus.
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
You are unable to find and/or install the Microsoft software provided by USI.
Request for planning and prioritization of technology related projects
Use this request to submit a ticket to our Telecom team to set up a Cisco Jabber profile.
You have lost, replaced, or broken your phone and cannot access your account.
Report issues with MyUSI portal/mobile app
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.