My Recently Visited Services

To request a change to your online directory listing - including an update to your name, job title, phone number or office location.

Use if software needs to be installed or updated in a lab.

This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.

You have lost, replaced, or broken your phone and cannot access your account.

Information Security Incident Response

Use this service to request IT support for general software issues.

Use this service to request assistance with Microsoft Office 365 issues.

Notify the USI Networking Team of Network, Internet or Wi-Fi outages.

Report issues with MyUSI portal/mobile app

Request help for adding or removing users from departmental email groups or mailing lists.

You may be unable to reset your own password. Use this form to request a password reset.

Request an account for yourself or others.

Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.

This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.

You are experiencing issues with Outlook or your USI provided email account

If you cannot find what you are looking for in the Service Catalog, we would like to hear from you. Fill out as much of the form as you can, and we will review your request to determine if it would make a good addition to the Service Catalog.

Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.

Request to Update Email Address Due to Name Change.

Submit a request to authorize a USI employee, student, or volunteer to operate a vehicle for university-related purposes.

Report a suspected phishing email or other suspicious contact.

Request an update to a webpage in your department, or ask non-emergency question about an issue you've encountered with Umbraco, page development, or webpage performance.

Create or update reports or other processes related to specific Enterprise Applications

For employees and student employees to request access to Umbraco CMS to edit their department website.

Request USI101 Blackboard Demo from the Blackboard Team

Create a service ticket to Add or Remove users from a course or organization.