My Recently Visited Services
Create or update reports or other processes related to specific Enterprise Applications
For reporting general computer hardware issues on university owned equipment, use this link to create a service request.
You are experiencing issues with Outlook or your USI provided email account
Are you having issues with your personal computer? Blue screen, apps will not open, hardware/software issues,....
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
For employees and student employees to request access to Umbraco CMS to edit their department website.
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
Use if software needs to be installed or updated in a lab.
You have lost, replaced, or broken your phone and cannot access your account.
Request for the IT department to relocate technology equipment, including computers, monitors, and printers.
Use this service to request assistance with Microsoft Office 365 issues.
Request USI101 Blackboard Demo from the Blackboard Team
Use this service to request IT support for general software issues.
Use this form to request pickup/delivery of Computer Hardware for disposal/surplus by the Desktop Support team.
Report an issue with the USI Website, webpage, or URL.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Request assistance with the setup or installation of university owned technology equipment on USI's campus.
Request support for survey development and deployment.
If you cannot find what you are looking for in the Service Catalog, we would like to hear from you. Fill out as much of the form as you can, and we will review your request to determine if it would make a good addition to the Service Catalog.
Request a Microsoft license be applied to your USI account if you don't have one already.
Take a moment to review the Service Catalog and determine if there is a form already created for your issue. The Service Catalog will request all the information needed and automatically assign the ticket to the correct IT group.
Use this link to report an IT issue to the Service Desk if you cannot find an appropriate service in the Service Catalog.
Process requests for access to Enterprise applications
Request temporary administrative privileges on your USI Windows computer for the purpose of installing software.