My Recently Visited Services
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
For reporting general computer hardware issues on university owned equipment, use this link to create a service request.
If you cannot find what you are looking for in the Service Catalog, we would like to hear from you. Fill out as much of the form as you can, and we will review your request to determine if it would make a good addition to the Service Catalog.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
If you or your department need assistance with Microsoft Teams, use this service.
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.
Assistance Activating your MyUSI account.
If a computer in a lab or classroom is not working
Use if software needs to be installed or updated in a lab.
NOTE this service is only for those without MyUSI access.Use this service to opt out of USI Rave Alert messaging.
Report issues with MyUSI portal/mobile app
If you are teaching two or more similar classes, you can combine both class rosters in one shell where addition and deletions are governed by banner.
Event Management System (EMS) Software Installation
Request IT support with the installation and setup of a printer.
Use this service to request IT support for general software issues.
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
Use this service to request assistance with Microsoft Office 365 issues.
Whether you need to seek assistance with procuring a non-standard computer configuration through BuyUSI, are in need of a recommendation for the potential purchase of specialized IT related equipment use this link to create a work request.
Information for students, staff and faculty on how to purchase a USB Security Key using their personal funds.
Request temporary administrative privileges on your USI Windows computer for the purpose of installing software.
Report an issue with the USI Website, webpage, or URL.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.