My Recently Visited Services
Assistance Activating your MyUSI account.
Request to Update Email Address Due to Name Change.
AV will provide portable equipment upon request for students, faculty and staff.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Event Management System (EMS) Software Installation
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
Use only for reporting non-password related issues with Microsoft Outlook.
Use this service to request IT support for general software issues.
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
Request IT support with the installation and setup of a printer.
Use if software needs to be installed or updated in a lab.
Request support for survey development and deployment.
Request an update to a webpage in your department, or ask non-emergency question about an issue you've encountered with Umbraco, page development, or webpage performance.
You are experiencing issues with Outlook or your USI provided email account
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
Submit a request to authorize a USI employee, student, or volunteer to operate a vehicle for university-related purposes.
If a computer in a lab or classroom is not working
Are you having issues with your personal computer? Blue screen, apps will not open, hardware/software issues,....
Request for the IT department to relocate technology equipment, including computers, monitors, and printers.
If you are teaching two or more similar classes, you can combine both class rosters in one shell where addition and deletions are governed by banner.
Create or update reports or other processes related to specific Enterprise Applications
Assist with the changing of erroneous data in Enterprise Applications
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
You have lost, replaced, or broken your phone and cannot access your account.
Request help for adding or removing users from departmental email groups or mailing lists.