My Recently Visited Services

Request a quote for IT Infrastructure hardware such as data and telecommunications lines.

Request USI101 Blackboard Demo from the Blackboard Team

Create or update reports or other processes related to specific Enterprise Applications

Assistance Activating your MyUSI account.

AV will provide portable equipment upon request for students, faculty and staff.

Whether you need to seek assistance with procuring a non-standard computer configuration through BuyUSI, are in need of a recommendation for the potential purchase of specialized IT related equipment use this link to create a work request.

Request for the IT department to relocate technology equipment, including computers, monitors, and printers.

Use this form to request pickup/delivery of Computer Hardware for disposal/surplus by the Desktop Support team.

This form provides awareness to the IT Security team (including the student Security Operations Center (SOC)) when travel is occurring so that the requestors account isn’t blocked for suspicious activity during the identified travel time. Complete the following form when a faculty, staff, or student is traveling internationally or within the US. International travel often triggers security alerts so awareness of this type of travel is important.

If you or your department need assistance with Microsoft Teams, use this service.

Report a suspected phishing email or other suspicious contact.

To request a change to your online directory listing - including an update to your name, job title, phone number or office location.

This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.

FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.

Request support for survey development and deployment.

Event Management System (EMS) Software Installation

Are you having issues with your personal computer? Blue screen, apps will not open, hardware/software issues,....

Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.

NOTE this service is only for those without MyUSI access.Use this service to opt out of USI Rave Alert messaging.

Create a service ticket to Add or Remove users from a course or organization.

Request for planning and prioritization of technology related projects

Assist with the changing of erroneous data in Enterprise Applications

You are experiencing issues with Outlook or your USI provided email account

You have lost, replaced, or broken your phone and cannot access your account.

You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.