My Recently Visited Services
You are unable to find and/or install the Microsoft software provided by USI.
Request IT support with the installation and setup of a printer.
Request an update to a webpage in your department, or ask non-emergency question about an issue you've encountered with Umbraco, page development, or webpage performance.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Assistance with connecting device to USI Wi-Fi Network.
This service is used to activate a Network Port on campus.
Request assistance with the setup or installation of university owned technology equipment on USI's campus.
You have lost, replaced, or broken your phone and cannot access your account.
This form provides awareness to the IT Security team (including the student Security Operations Center (SOC)) when travel is occurring so that the requestors account isn’t blocked for suspicious activity during the identified travel time. Complete the following form when a faculty, staff, or student is traveling internationally or within the US. International travel often triggers security alerts so awareness of this type of travel is important.
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
Request help for adding or removing users from departmental email groups or mailing lists.
Use this form to request pickup/delivery of Computer Hardware for disposal/surplus by the Desktop Support team.
Assistance Activating your MyUSI account.
Submit a request to authorize a USI employee, student, or volunteer to operate a vehicle for university-related purposes.
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
Use this service to request a new university-owned computer for a faculty or staff member.
Request for the IT department to relocate technology equipment, including computers, monitors, and printers.
Use this service to request assistance with Microsoft Office 365 issues.
If you are teaching two or more similar classes, you can combine both class rosters in one shell where addition and deletions are governed by banner.
AV will provide on-site assistance for AV related hardware in classrooms, conference rooms and meeting spaces.
Request to Update Email Address Due to Name Change.
Use if software needs to be installed or updated in a lab.
NOTE this service is only for those without MyUSI access.Use this service to opt out of USI Rave Alert messaging.