My Recently Visited Services
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
Request to Update Email Address Due to Name Change.
Request support for survey development and deployment.
Request an account for yourself or others.
Report issues with MyUSI portal/mobile app
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Report a suspected phishing email or other suspicious contact.
Request a Microsoft license be applied to your USI account if you don't have one already.
This service is used to activate a Network Port on campus.
Request for planning and prioritization of technology related projects
If you or your department need assistance with Microsoft Teams, use this service.
NOTE this service is only for those without MyUSI access.Use this service to opt out of USI Rave Alert messaging.
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
Assistance Activating your MyUSI account. Note that it can take up to 7 days for account activation.
Use this service to request assistance with Microsoft Office 365 issues.
You have lost, replaced, or broken your phone and cannot access your account.
Request help for adding or removing users from departmental email groups or mailing lists.
If a computer in a lab or classroom is not working
Whether you need to seek assistance with procuring a non-standard computer configuration through BuyUSI, are in need of a recommendation for the potential purchase of specialized IT related equipment use this link to create a work request.
Request support for a university issued local or network printer.
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
For reporting general computer hardware issues on university owned equipment, use this link to create a service request.
Use if software needs to be installed or updated in a lab.
You are unable to find and/or install the Microsoft software provided by USI.