My Recently Visited Services
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
Request USI101 Blackboard Demo from the Blackboard Team
Use this service to request assistance with Microsoft Office 365 issues.
Report issues with MyUSI portal/mobile app
Create a service ticket to Add or Remove users from a course or organization.
Report a suspected phishing email or other suspicious contact.
Request support for survey development and deployment.
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Request assistance with the setup or installation of university owned technology equipment on USI's campus.
Submit a request to authorize a USI employee, student, or volunteer to operate a vehicle for university-related purposes.
Request temporary administrative privileges on your USI Windows computer for the purpose of installing software.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
If a computer in a lab or classroom is not working
You are experiencing issues with Outlook or your USI provided email account
This form provides awareness to the IT Security team (including the student Security Operations Center (SOC)) when travel is occurring so that the requestors account isn’t blocked for suspicious activity during the identified travel time. Complete the following form when a faculty, staff, or student is traveling internationally or within the US. International travel often triggers security alerts so awareness of this type of travel is important.
Are you having issues with your personal computer? Blue screen, apps will not open, hardware/software issues,....
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Use only for reporting non-password related issues with Microsoft Outlook.
If you or your department need assistance with Microsoft Teams, use this service.
Use this service to request IT support for general software issues.
Event Management System (EMS) Software Installation