My Recently Visited Services

Service Offering for IT Loaner Laptops.


If you are teaching two or more similar classes, you can combine both class rosters in one shell where addition and deletions are governed by banner.


Information for students, staff and faculty on how to purchase a USB Security Key using their personal funds.


Are you having issues with your personal computer? Blue screen, apps will not open, hardware/software issues,....


If you cannot find what you are looking for in the Service Catalog, we would like to hear from you. Fill out as much of the form as you can, and we will review your request to determine if it would make a good addition to the Service Catalog.


You have lost, replaced, or broken your phone and cannot access your account.


AV will provide on-site assistance for AV related hardware in classrooms, conference rooms and meeting spaces.


This service is used to activate a Network Port on campus.


For reporting general computer hardware issues on university owned equipment, use this link to create a service request.


Information Security Incident Response


Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.


Request help for adding or removing users from departmental email groups or mailing lists.


Whether you need to seek assistance with procuring a non-standard computer configuration through BuyUSI, are in need of a recommendation for the potential purchase of specialized IT related equipment use this link to create a work request.


Use only for reporting non-password related issues with Microsoft Outlook.


This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.


Use this form to request pickup/delivery of Computer Hardware for disposal/surplus by the Desktop Support team.


Use this service to request a new university-owned computer for a faculty or staff member.


NOTE this service is only for those without MyUSI access.Use this service to opt out of USI Rave Alert messaging.


You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.


Request an account for yourself or others.


Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.


Request assistance with the setup or installation of university owned technology equipment on USI's campus.