My Recently Visited Services
Request support for survey development and deployment.
Use this service to request assistance with Microsoft Office 365 issues.
Assistance Activating your MyUSI account.
Are you having issues with your personal computer? Blue screen, apps will not open, hardware/software issues,....
Assistance with connecting device to USI Wi-Fi Network.
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
Request to Update Email Address Due to Name Change.
This form provides awareness to the IT Security team (including the student Security Operations Center (SOC)) when travel is occurring so that the requestors account isn’t blocked for suspicious activity during the identified travel time. Complete the following form when a faculty, staff, or student is traveling internationally or within the US. International travel often triggers security alerts so awareness of this type of travel is important.
When retiree's or other staff who are leaving the university wish to request the possibility of purchasing issued IT related equipment from the university upon departure.
You may be unable to reset your own password. Use this form to request a password reset.
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
You are unable to find and/or install the Microsoft software provided by USI.
If a computer in a lab or classroom is not working
Create or update reports or other processes related to specific Enterprise Applications
AV will provide on-site assistance for AV related hardware in classrooms, conference rooms and meeting spaces.
Request assistance with the setup or installation of university owned technology equipment on USI's campus.
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.
AV will provide portable equipment upon request for students, faculty and staff.
You are experiencing issues with Outlook or your USI provided email account
Request for planning and prioritization of technology related projects
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
Create a service ticket to Add or Remove users from a course or organization.
Use this service to request IT support for general software issues.