My Recently Visited Services
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
Assistance Activating your MyUSI account.
Information for students, staff and faculty on how to purchase a USB Security Key using their personal funds.
Request to Update Email Address Due to Name Change.
Assist with the changing of erroneous data in Enterprise Applications
You have lost, replaced, or broken your phone and cannot access your account.
Report a suspected phishing email or other suspicious contact.
You may be unable to reset your own password. Use this form to request a password reset.
Request IT support with the installation and setup of a printer.
If a computer in a lab or classroom is not working
Use only for reporting non-password related issues with Microsoft Outlook.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
request access to Extender/Banner/Advisor Self Service/MyUSI/DegreeWorks/BuyUSI
Report issues with MyUSI portal/mobile app
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.
AV will provide portable equipment upon request for students, faculty and staff.
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Don't see a service for your specific need? Use this form to submit a general ticket for networking issues or requests.
Use this service to request assistance with Microsoft Office 365 issues.
Request temporary administrative privileges on your USI Windows computer for the purpose of installing software.
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
Create a service ticket to Add or Remove users from a course or organization.
For reporting general computer hardware issues on university owned equipment, use this link to create a service request.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.