My Recently Visited Services
AV will provide portable equipment upon request for students, faculty and staff.
Create or update reports or other processes related to specific Enterprise Applications
Use this form to request pickup/delivery of Computer Hardware for disposal/surplus by the Desktop Support team.
Whether you need to seek assistance with procuring a non-standard computer configuration through BuyUSI, are in need of a recommendation for the potential purchase of specialized IT related equipment use this link to create a work request.
Request support for survey development and deployment.
Use only for reporting non-password related issues with Microsoft Outlook.
Request IT support with the installation and setup of a printer.
If you cannot find what you are looking for in the Service Catalog, we would like to hear from you. Fill out as much of the form as you can, and we will review your request to determine if it would make a good addition to the Service Catalog.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
Request assistance with the setup or installation of university owned technology equipment on USI's campus.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
Use this service to request assistance with Microsoft Office 365 issues.
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
This service is used to activate a Network Port on campus.
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Request temporary administrative privileges on your USI Windows computer for the purpose of installing software.
Assistance Activating your MyUSI account.
Create a service ticket to Add or Remove users from a course or organization.
You are unable to find and/or install the Microsoft software provided by USI.
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.
Report issues with MyUSI portal/mobile app
You have lost, replaced, or broken your phone and cannot access your account.
Report a suspected phishing email or other suspicious contact.