My Recently Visited Services
Request USI101 Blackboard Demo from the Blackboard Team
You may be unable to reset your own password. Use this form to request a password reset.
NOTE this service is only for those without MyUSI access.Use this service to opt out of USI Rave Alert messaging.
You are unable to find and/or install the Microsoft software provided by USI.
Use if software needs to be installed or updated in a lab.
Use this form to request pickup/delivery of Computer Hardware for disposal/surplus by the Desktop Support team.
Use this service to request IT support for general software issues.
If you or your department need assistance with Microsoft Teams, use this service.
Assistance Activating your MyUSI account.
If a computer in a lab or classroom is not working
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
You have lost, replaced, or broken your phone and cannot access your account.
If you cannot find what you are looking for in the Service Catalog, we would like to hear from you. Fill out as much of the form as you can, and we will review your request to determine if it would make a good addition to the Service Catalog.
This form provides awareness to the IT Security team (including the student Security Operations Center (SOC)) when travel is occurring so that the requestors account isn’t blocked for suspicious activity during the identified travel time. Complete the following form when a faculty, staff, or student is traveling internationally or within the US. International travel often triggers security alerts so awareness of this type of travel is important.
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
Request a Microsoft license be applied to your USI account if you don't have one already.
Whether you need to seek assistance with procuring a non-standard computer configuration through BuyUSI, are in need of a recommendation for the potential purchase of specialized IT related equipment use this link to create a work request.
This service is used to activate a Network Port on campus.
Use this service to request assistance with Microsoft Office 365 issues.
This form can be used to request a Zoom Workplace Pro license or report issues with Zoom and create a ticket that is sent to the Zoom Team.
Report issues with MyUSI portal/mobile app
Request support for a university issued local or network printer.
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.