My Recently Visited Services
You have lost, replaced, or broken your phone and cannot access your account.
AV will provide portable equipment upon request for students, faculty and staff.
Notify the USI Networking Team of Network, Internet or Wi-Fi outages.
This service is used to activate a Network Port on campus.
Request support for a university issued local or network printer.
If you or your department need assistance with Microsoft Teams, use this service.
Report an issue with the USI Website, webpage, or URL.
For employees and student employees to request access to Umbraco CMS to edit their department website.
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
Use if software needs to be installed or updated in a lab.
Request temporary administrative privileges on your USI Windows computer for the purpose of installing software.
You are unable to find and/or install the Microsoft software provided by USI.
Request a quote for IT Infrastructure hardware such as data and telecommunications lines.
Don't see a service for your specific need? Use this form to submit a general ticket for networking issues or requests.
Use this service to request IT support for general software issues.
You may be unable to reset your own password. Use this form to request a password reset.
Request IT support with the installation and setup of a printer.
Request assistance with the setup or installation of university owned technology equipment on USI's campus.
Create or update reports or other processes related to specific Enterprise Applications
Request USI101 Blackboard Demo from the Blackboard Team
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Request a faculty website be created for your use. Websites are maintained through Umbraco CMS. Faculty must have an active faculty role at USI.