My Recently Visited Services
To request a change to your online directory listing - including an update to your name, job title, phone number or office location.
Request a quote for IT Infrastructure hardware such as data and telecommunications lines.
Assistance with connecting device to USI Wi-Fi Network.
If you are teaching two or more similar classes, you can combine both class rosters in one shell where addition and deletions are governed by banner.
AV will provide portable equipment upon request for students, faculty and staff.
request access to Extender/Banner/Advisor Self Service/MyUSI/DegreeWorks/BuyUSI
Create a service ticket to Add or Remove users from a course or organization.
This service is used to activate a Network Port on campus.
This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.
Assistance Activating your MyUSI account.
You have lost, replaced, or broken your phone and cannot access your account.
For employees and student employees to request access to Umbraco CMS to edit their department website.
You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.
Report issues with MyUSI portal/mobile app
Use this service to request IT support for general software issues.
You are experiencing issues with Outlook or your USI provided email account
Take a moment to review the Service Catalog and determine if there is a form already created for your issue. The Service Catalog will request all the information needed and automatically assign the ticket to the correct IT group.
Use this link to report an IT issue to the Service Desk if you cannot find an appropriate service in the Service Catalog.
Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.
Use this service to request a BitLocker Recovery Key or notify the Service Desk your computer is requesting a BitLocker Key every time you restart, shut down, or update your computer.
Request to Update Email Address Due to Name Change.
FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.