My Recently Visited Services

You have lost, replaced, or broken your phone and cannot access your account.

Request help for adding or removing users from departmental email groups or mailing lists.

Request a Microsoft license be applied to your USI account if you don't have one already.

For employees and student employees to request access to Umbraco CMS to edit their department website.

Request to Update Email Address Due to Name Change.

Report a suspected phishing email or other suspicious contact.

Use only for reporting non-password related issues with Microsoft Outlook.

AV will provide portable equipment upon request for students, faculty and staff.

To request a change to your online directory listing - including an update to your name, job title, phone number or office location.

This form can be used to submit a ticket requesting assistance with general questions or issues with Blackboard and other learning tools.

Report issues with MyUSI portal/mobile app

If a computer in a lab or classroom is not working

Use if software needs to be installed or updated in a lab.

Event Management System (EMS) Software Installation

Request a quote for IT Infrastructure hardware such as data and telecommunications lines.

Use this service to request a new university-owned computer for a faculty or staff member.

NOTE this service is only for those without MyUSI access.Use this service to opt out of USI Rave Alert messaging.

Assistance with connecting device to USI Wi-Fi Network.

FAQs for common Qualtrics issues (creating a survey, distribution, data handling) or submit a request for more specialized assistance.

Create a service ticket to Add or Remove users from a course or organization.

Notify the USI Networking Team of Network, Internet or Wi-Fi outages.

Request a network ID, printer and file sharing, phone extension and phone, and email account if needed for new employees and student workers and guest accounts. You can also request changes to existing employee's network access with this form.

Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.

Are you having issues with your personal computer? Blue screen, apps will not open, hardware/software issues,....

You have lost access to your MyUSI, email, or other related accounts. This service should only be used if you cannot access any of your USI accounts.