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Services or Offerings?
Report an Issue With a Lab or Classroom Computer
  1. Services
  2. Computer Labs Support
If a computer in a lab or classroom is not working
Report an Issue With Microsoft Office 365
  1. Services
  2. Hardware, Software and Printing
  3. Software
Use this service to request assistance with Microsoft Office 365 issues.
Report an Issue With Microsoft Outlook
  1. Services
  2. Hardware, Software and Printing
  3. Software
Use only for reporting non-password related issues with Microsoft Outlook.
Report an Issue With Microsoft Teams
  1. Services
  2. Hardware, Software and Printing
  3. Software
If you or your department need assistance with Microsoft Teams, use this service.
Report an IT Security Incident
  1. Services
  2. Information Security
Information Security Incident Response
Report an Issue to the IT Service Desk (Only if Issue or Request is NOT in the Service Catalog)
  1. Services
  2. Report an Issue
Take a moment to review the Service Catalog and determine if there is a form already created for your issue. The Service Catalog will request all the information needed and automatically assign the ticket to the correct IT group.

Use this link to report an IT issue to the Service Desk if you cannot find an appropriate service in the Service Catalog.
Report a Website Issue
  1. Services
  2. Web and Digital Content
Report an issue with the USI Website, webpage, or URL.