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Services or Offerings?
Computer Lab Software Request
  1. Services
  2. Report an Issue
  3. Hardware, Software and Printing
  4. Computer Labs Support
Use if software needs to be installed or updated in a lab.
Event Management System (EMS) Software Installation
  1. Services
  2. Report an Issue
  3. Hardware, Software and Printing
  4. Software
Event Management System (EMS) Software Installation
General Software Support Request
  1. Services
  2. Report an Issue
  3. Hardware, Software and Printing
  4. Software
Use this service to request IT support for general software issues.
Report an Issue With Microsoft Teams
  1. Services
  2. Report an Issue
  3. Hardware, Software and Printing
  4. Software
If you or your department need assistance with Microsoft Teams, use this service.
Request Access to Adobe Site License Software
  1. Services
  2. Report an Issue
  3. Hardware, Software and Printing
  4. IT Procurement Requests
Use this service to initiate the process for obtaining access to either Adobe Acrobat Professional or Adobe's Creative Cloud Suite to be installed on your computer.
Report an Issue to the IT Service Desk (Only if Issue or Request is NOT in the Service Catalog)
  1. Services
  2. Report an Issue
Take a moment to review the Service Catalog and determine if there is a form already created for your issue. The Service Catalog will request all the information needed and automatically assign the ticket to the correct IT group.

Use this link to report an IT issue to the Service Desk if you cannot find an appropriate service in the Service Catalog.
Temporary Software Install Privileges
  1. Services
  2. Report an Issue
  3. Hardware, Software and Printing
  4. Software
Request temporary administrative privileges on your USI Windows computer for the purpose of installing software.