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Hardware, Software and Printing
Hardware, Software and Printing
Support for computers/laptops, IT accessories, monitors, printers and copiers, tablets/iPads, and computer equipment borrowed from IT or the library.
Categories (4)
Hardware
To request support for hardware issues on both university as well as personally owned IT related equipment. Requests for campus electronic waste disposal and more can be found under this category.
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Software
For software requests, support assistance and general questions about software available for use on campus, select this category.
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Printing
To report issues with campus owned printers, or to request assistance with setting up a new printers, select this category.
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IT Procurement Requests
Use this category to create a ticket to request the purchase of IT related software and hardware through USI's Information Technology department.
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Popular Services
Network Access Request for New Employees and Student Workers, Existing Employees, and Guest Accounts
Blackboard Course Merge
Add/Remove User from a Course/Organization
Report an Issue to the IT Service Desk (Only if Issue or Request is NOT in the Service Catalog)
General Blackboard and Learning Tool Support
My Recently Visited Services
Qualtrics Account Request
General Software Support Request
Request a Faculty Website
Report an Issue with Zoom or Request a Zoom Workplace Pro License
Report an Issue With a Lab or Classroom Computer
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