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Hardware, Software and Printing
Hardware, Software and Printing
Support for computers/laptops, IT accessories, monitors, printers and copiers, tablets/iPads, and computer equipment borrowed from IT or the library.
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Hardware
Support for hardware issues including USI and Non-USI owned equipment. This includes lab computers, student's personal computers, university supplied IT equipment, hardware disposal, and more.
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Popular Services
Network Access Request for New Employees and Student Workers, Existing Employees, and Guest Accounts
Report an Issue to the IT Service Desk (Only if Issue or Request is NOT in the Service Catalog)
General Blackboard and Learning Tool Support
Support for USI Provided Computers and Technology
Add/Remove User from a Course/Organization
My Recently Visited Services
Report a Network Outage (Wi-Fi, Internet or Network)
Request BitLocker Recovery Key/BitLocker Message Every Restart, Shut Down or Update
Request a Microsoft 365 License
Request Pickup/Delivery of Computer Hardware or Media for Disposal/Surplus
Travel Notification
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