Accounts and Access

Self-help articles related to system access, password management, email access, and multi-factor authentication.

Categories (2)

Email and Office 365

Email, calendaring, OneDrive, Teams, and other Office 365 applications
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Multi-Factor Authentication (MFA)

Issues with Multi-Factor Authentication (MFA) or OKTA.
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Articles (10)

Connecting to USI's Windows Virtual Desktop

Instructions to access USI's Windows Virtual Desktops.

Did something move to graymail that you would like in your inbox?

Moving messages from Graymail to inbox and moving messages from inbox to Graymail.

How do I modify my Calendar/Folder Shares?

Modifying Calendar/Folder Shares in Outlook

How To Opt Out of Rave Alert Messaging

How to opt out of the Rave Alert Messaging System.

Obtaining Transcripts with an Inactive USI User Account

A user requires transcripts but does not have an active USI user account.

Removing an account from your mobile device (IOS)

How to Remove an Account from iOS

Steps to edit the default calendar (IOS)

Editing the iOS Default Calendar

Turn off focused inbox on iOS devices

Turning Off Focused Inbox on IOS Devices

Update A USI Account Password From An Active Directory Connected Campus Computer Running Microsoft Windows

This guide walks a USI faculty or staff member through changing their USI account's password using an Active Directory connected Microsoft Windows computer.

Update or Change Password for MyUSI, USI Email, and Other USI Accounts

Information and instruction for changing your MyUSI password.