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- Knowledge Base
- Communication Tools
How to leave a call queue you are a member of.
- Knowledge Base
- Communication Tools
How to transfer calls with or without consulting.
- Knowledge Base
- Getting Started
A short guide on navigating Blackboard and OneDrive for students.
- Knowledge Base
- Communication Tools
Introduction to Teams phones and how to use them
- Knowledge Base
- Accounts and Access
- Email and Office 365
Send a mass email message using Excel and Word to perform a custom mail merge.
- Knowledge Base
- Hardware, Software and Printing
- Software Support
Steps to install MS Project with product key.
- Knowledge Base
- Accounts and Access
- Email and Office 365
Steps for installing Microsoft 365 on your Computer, Laptop or Mobile Device (Windows)
- Knowledge Base
- Accounts and Access
- Email and Office 365
These steps will help you create a team in Microsoft Teams
- Knowledge Base
- Accounts and Access
This guide walks a USI faculty or staff member through changing their USI account's password using an Active Directory connected Microsoft Windows computer.