Report an Issue with Zoom or Request a Zoom Workplace Pro License

What Is It?

To request a Zoom Workplace Pro License or report issues with Zoom that include:

  • Webcam or audio not working. 
  • Echoes during a call. 
  • Zoom lags or freezes during meetings. 
  • Screen sharing or remote control problems. 

Who is Eligible to Use It?

Students, faculty and staff

How Do I Use It?

Use the red Zoom Request button at the top of this page to submit a ticket to the USI Zoom Team. 

How Much Does It Cost?

There is no fee associated with this service.