What Is It?
When a device owned by the university is in need of a system refresh, whether due to corrupted software, failed update of the operating system, or simply in need of being made ready for reissuing to a current or new staff member, this is the form to start the reimage request process.
Who is Eligible to Use It?
Any university owned device assigned to an active or former staff or faculty member. Devices owned by a department but assigned as "general use" such as student employee workstations, shared laptops, etc also qualify for this service.
How Do I Use It?
Use the red (Request Reimage) button at the top of this page to submit a ticket to the USI Inventory Team. Once submitted, all critical data used in for the reimage process will be gathered and added to the request to aid the technician with the reimage process.
How Much Does It Cost?
There is no fee associated with this service.