Communication Tools

Telephones, Cisco Jabber, voicemail, Microsoft Teams, and Zoom.

Articles (20)

Pinned Article Getting Started with Teams Phones

Introduction to Teams phones and how to use them

Pinned Article Sign-In to Teams Phone

How to sign-in to your Microsoft Teams phone.

Add/Remove Teams Phone Delegates

This article provides step-by-step instructions for configuring your delegates.

Block Phone Number

How to block a phone number with Teams.

Change Phone Appearance to Dark/Light Mode

How to change your phone's appearance to dark/light mode

Conference Calls

How to make conference calls with Teams.

Enable Quiet Time on Teams Mobile App

How to enable quiet time on the Teams mobile app.

Increase Text Size on Desk Phone

How to increase the text size on the Yealink phones.

Leave a Call Queue You Are In

How to leave a call queue you are a member of.

Place Calls on Hold

How to place calls on hold.

Set Priority Contacts

How to make a priority contact on Teams.

Sign-Out of Teams Phone

How to sign-out of your Microsoft Teams phone.

Transfer Calls

How to transfer calls with or without consulting.

Using Do Not Disturb

How to utilize Do Not Disturb on Teams Phones.

Change Your Ringtone

How to change your ringtone on a Teams Phone.

Configure/Change Your Voicemail Greeting

How to set configure and change your voicemail greeting.

Disable Call Notifications on Teams Mobile App

How to disable call notifications on the Teams mobile app.

Phone Lock for Additional Privacy on Desk Phone

How to add, edit, and remove a Phone Lock.

Set Calls to Forward to a Specific Number or Contact

How to set incoming calls to forward to a specific number or contact.

Set Calls to Forward to Voicemail

How to set incoming calls to forward to voicemail.