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Introduction:
You can access the USI Windows Virtual Desktop instances either from the Remote Desktop Web client or by installing the Remote Desktop client on a Windows 10 or Mac 10.14 or later computer. The web client is ideal if you expect to only occasionally use the Windows Virtual Desktop, or you are using a tablet or shared computer. If you expect to use the Windows Virtual Desktop often and are on your own PC or Mac computer, you will probably prefer to install desktop client.
Problem Description:
This solution is for USI users who need access to internal network resources or software without the use of VPN.
Solution:
Web Access Instructions:
1. Visit the Remote Desktop Web Client
2. Sign In with your USI email address and password
You should see the following screen with your available options displayed (students and university employees may see different options):
3. If you want to have a full desktop session, click on ‘Fac_Staff Desktop’, 'IT Staff Desktop', or 'Windows 11 Desktop' per your status. This will open a full Windows session and you can use any of the programs that are installed there.
Remote Desktop Installation:
You can also install the Remote Desktop Application on your computer following the instructions bellow. These instructions will also work with Windows 11 computers.
1. Access the instructions:
Windows 10 installation
Mac 10.14 or later installation
You should see the following screen with your available options displayed (students and university employees may see different options):
2. Click on the the link appropriate to you status.
3. Login with your USI email address and password.
Once logged in, you should see a full Windows 11 desktop. Changes you make will be saved between sessions.
Additional Tips and Troubleshooting: