Clear Cache

Summary

Instructions on how to clear your cache on different browsers.

Body

Overview

A collection of temporary Internet files (a cache) is stored by your browser as you visit websites to speed page load times, but it can cause issues when the files become out of date. If you close your browser without logging out or use more than one account on the same browser, conflicting sign-in information (cookies) may be stored in the browser. Deleting the cache and cookies that have been stored by your browser commonly corrects these problems. Please complete the instructions below for the browser you are using.

After you clear your cache, you may need to sign back into websites. Websites will load slower the first time after clearing since everything is loaded fresh.

Environment

There are instructions below for:

Steps

Chrome (Desktop)

Often a "force refresh" is enough. This clears the cache only on the page you are on. You can achieve this by pressing the following key combination: Ctrl+ F5

To clear the cache on all pages:

1. Click on the three dots in the top right corner.

2. Hover over History in the menu and click History.

3. Click the Delete browsing data button.

4. Select All time.

5. Select chosen information to clear.

6. Click the Delete from this device button at the bottom.

Edge (Desktop)

Often a "force refresh" is enough. This clears the cache only on the page you are on. You can achieve this by pressing the following key combination: Ctrl+ F5

To clear the cache on all pages:

1. Click the three dots in the top right corner.

2. Click History.

3. Click the trash can icon.

4. Change the time range to All time.

5. Select chosen information to clear.

6 Click the Clear now button. 

Firefox (Desktop)

Often a "force refresh" is enough. This clears the cache only on the page you are on. You can achieve this by pressing the following key combination: Ctrl+ F5

To clear the cache on all pages:

1. Click on the three lines in the top right corner.

2. Click History.

3. Click Clear recent history.

4. Change the time range to Everything.

5. Select chosen information to clear.

6 Click the Clear button. 

Safari (Desktop)

Often a "force refresh" is enough. This clears the cache only on the page you are on. You can achieve this by pressing the following key combination: CMD+ R

To clear the cache on all pages:

1. Click Safari in the menu bar.

2. Click Settings.

3. Click Privacy.

4. Click Manage Website Data...

5. Click Remove all.

6. Click Remove now.

Chrome (Mobile)

To clear the cache on all pages:

1. Click the three dots in the bottom right corner.

2. Click Settings.

3. Click Privacy and security.

4. Click Delete browsing data.

5. Change the time range to All time.

6. Select chosen information to clear.

7. Click the Delete data button. 

Edge (Mobile)

To clear the cache on all pages:

1. Click on the three lines in the bottom right corner.

2. Click Settings.

3. Click Privacy and Security.

4. Click Delete browsing data.

5. Change the time range to All time.

6. Select chosen information to clear.

7. Click the Delete data button. 

Firefox (Mobile)

To clear the cache on all pages:

1. Click on the three dots in the bottom right corner.

2. Click History.

3. Click the trash can icon.

4. Click All Time.

Safari (Mobile)

1. Open the Settings app.

2. Scroll to the bottom and click Apps --> Safari.

3. Scroll down and click Clear History and Website Data.

4. Click All history.

5. Click the Clear History button.

Details

Details

Article ID: 20602
Created
Fri 12/12/25 11:03 AM
Modified
Thu 12/18/25 10:20 AM