Set Priority Contacts

Summary

How to make a priority contact on Teams.

Body

Overview

When you change your status to "Do Not Disturb," all incoming calls and alerts are blocked. This applies to all your devices – including your desk phone. However, you can allow specific contacts to bypass do not disturb by making them priority contacts.

This article provides step-by-step instructions for making a contact a priority contact.

Environment

There are instructions below for:

Steps

Teams Desktop App

1. Click the ... by your profile picture then "Settings"

2. Click "Privacy"

3. Click "Manage priority access"

From here, you can enter the name/number of the user you want to make a priority contact.

Details

Details

Article ID: 19709
Created
Thu 9/4/25 4:02 PM
Modified
Wed 9/10/25 12:22 PM