Overview
MAC address randomization can cause connection issues with devices and often is turned on for security. Some networks (including USI's WiFi Networks) need it to stay constant to properly access the Internet. This setting is changed only for one network at a time.
Before You Begin
A sign this feature is enabled is the WiFi network asking you to re-register your device every time it connects to a network. It also could be enabled if you've registered your iPhone/iPad but it suddenly is connecting to the WiFi but not receiving Internet.
NOTE: This process will need to be repeated for each USI WiFi network.
Steps
- Go to your Settings app in your Android phone/tablet.
- Click on the Connections tab.
- Click on the Wifi tab and make sure that the slider is turned to the ON position.
- Click on the Settings button on the WiFi network you're attempting to change the setting on. In this example, we are changing the setting for the USIacademicWIFI.
- Click on the View more drop down menu.
- Click on MAC address type.
- Select Phone MAC from the list.
- If you have registered your device already, you will need to re-register your device to make sure its "new identity" is recognized by the system. A guide on how to Manage your device registrations on USI's WiFi networks can be found here.
Additional Info
Again, this setting is only applied on a per network basis, meaning that you have to repeat this process for each USI WiFi network you are trying to set the MAC address to be non rotating.