How to Turn On/Off Focused Inbox in Outlook

Body

Overview

Focused Inbox separates your inbox into two groups: Focused and Other. It puts important email messages in the "Focused" tab while the rest go to the "Other" tab.  The more it is used, the better it gets.

Environment

The instructions below show how to turn off the focused inbox the Windows Outlook Application (Old Version), Windows Outlook Application (New Version), and the web version of Outlook.

Steps

Old Outlook Application

To Turn On/Off Focused Inbox:

1. Click View

2. Click "Show Focused Inbox" to toggle Focused Inbox on and off

 

To Move an Email from the "Other" Tab to the "Focused" Tab

1. Right click on the email

2. Click "Move to Focused"

(If you want all future messages from this sender to be moved to the Focused tab, select "Always Move to Focused")

 

To Move an Email from the "Focused" Tab to the "Other" Tab

1. Right click on the email

2. Click "Move to Other"

(If you want all future messages from this sender to be moved to the Other tab, select "Always Move to Other")

 

New Outlook Application and Web Version of Outlook

To Turn On Focused Inbox:

1. Click View

2. Click "View Settings"

3. Click "Sort messages into Focused and Other"

4. Click "Save"

 

To Turn Off Focused Inbox:

1. Click View

2. Click "View Settings"

3. Click "Don't sort my messages"

4. Click "Save"

 

To Move an Email from the "Other" Tab to the "Focused" Tab

1. Right click on the email

2. Click "Move" --> "Move to Focused inbox"

(If you want all future messages from this sender to be moved to the Focused tab, select "Always Move to Focused")

 

To Move an Email from the "Focused" Tab to the "Other" Tab

1. Right click on the email

2. Click "Move" --> "Move to Other inbox"

(If you want all future messages from this sender to be moved to the Other tab, select "Always Move to Other"

 

Additional Info

It is important to regularly check the "Other" inbox to ensure no important messages get put in it.

Details

Details

Article ID: 13596
Created
Mon 7/8/24 12:54 PM
Modified
Thu 7/18/24 10:51 AM